Phil Arscott
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FlashIntel GPTPhil Arscott is an experienced Call Centre/Operations Manager with over 32 years of work experience. He has a strong background in customer experience, telecommunications, and call center operations. Phil is skilled in customer service, solution selling, and business process improvement. He has a proven track record of delivering exceptional customer services and driving business growth. Phil is based in Adelaide, South Australia.
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About
An experienced, successful Call Centre/Operations Manager with a proven track record in leading the delivery of exceptional customer services and business results in both the telecommunications and banking industries. Customer focused, strong communication skills, self motivated, highly adaptable to changing circumstances and supporting organisational values and integrity.
Work Experience
Phil Arscott's Professional Milestones
- Manager Retail (1992-09-01~1996-05-01): Improving retail efficiency by implementing cost-effective programs and optimizing cash flow management.
- Supervisor (2018-03-01~): Successfully implemented and promoted effective performance metrics, driving productivity and team performance.
Skill
Customer Experience
Telecommunications
Call Center
Customer Service
Customer Retention
Contact Centers
Call Centers
Managed Services
Solution Selling
Mobile Devices
Broadband
Business Process Improvement
Crm
Performance Management
New Business Development
Business Process
Service Delivery
Vendor Management
Sales
Stakeholder Management
Team Management
Outsourcing
Telco
Project Delivery
Banking
Telephony
Team Leadership
Business Case
Strategy
Channel Partners
Unified Communications
Workforce Management
Business Development
Customer Relationship Management
Certification
Colleagues
Other Named Phil Arscott
Frequently asked questions
We found 1 Phil Arscott's email addresses
Phil Arscott's social media include: Linkedin,
Phil Arscott works for ECSA
Phil Arscott's role in ECSA is Supervisor
Phil Arscott works in the industry of Telecommunications
Phil Arscott's colleagues are Bonnie Larson,Carles Linuesa,Augusto Abelenda
Phil Arscott's latest job experience is Supervisor at ECSA
