Just retired@ Charity Sector
Bath, Bath And North East Somerset, United Kingdom
Phil Martin
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University of Bath
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FlashIntel GPTPhil Martin is an experienced IT Service Management professional with over 40 years of work experience. He has a strong background in service delivery, IT service management, and change management. Based in Bath, United Kingdom, Phil has worked in various roles, including Service Transition Manager at Sopra Steria and Senior System Engineer at Raytheon. He is skilled in financial and service governance, crafting services to meet business objectives. Phil's expertise includes service level agreements, change management, configuration management, and staff development. He has a proven track record of delivering successful IT services and has worked with reputable companies such as Charity Sector, Sopra Steria, Raytheon, Hewlett Packard Enterprise, and GE.
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About
IT Service Management experience, direct interaction with customers as part of delivery management team, focusing on ITIL Processes, Continuous Improvement, transition to outsourced service as as part of business transformation. Financial and Service Governance, Crafting services to ensure business objectives are met. Experience: Service Level Agreements, Change Management, Service Catalogue, Configuration Management, Release and Deployment, TUPE staff transfer, Contract Novation, Due Diligence, Bids and Proposals. IT Management, Service Delivery, Staff Development. Business Case for investments.
...See MoreWork Experience
Just retired
Retired From Work
Non-profit Organizations
Phil Martin's Professional Milestones
- Service Delivery Consultant (2015-08-01~2017-01-01): Driving successful service delivery strategies to optimize customer satisfaction and drive business growth.
- Senior System Engineer (2017-01-01~2020-01-01): Developing cutting-edge system solutions, driving increased efficiency and cost savings.
Education
Electrical And Electronic Engineering
94694400-220924800Skill
Service Delivery
It Service Management
It Management
Change Management
Itil
Service Management
Integration
Project Delivery
Outsourcing
Process Management
It Operations
Solution Architecture
Continuous Service Improvement
Program Management
Managed Services
Sla
Incident Management
Infrastructure
It Strategy
Business Transformation
Service Desk
It Outsourcing
Requirements Analysis
Resource Management
Enterprise Architecture
Due Diligence
Security
Stakeholder Management
Governance
Pmo
System Deployment
Data Center
Tupe
Cmdb
Prince2
Hp Products
Project Management Office
Service Level Agreements
Certification
Colleagues
Other Named Phil Martin
Frequently asked questions
We found 1 Phil Martin's email addresses
Phil Martin's social media include: Linkedin,
Phil Martin works for Charity Sector
Phil Martin's role in Charity Sector is Just retired
Phil Martin works in the industry of Non-profit Organizations
Phil Martin's colleagues are Phil Davidson,Anne Marie Stones
Phil Martin's latest job experience is Just retired at Charity Sector
Phil Martin's latest education in University of Bath
