Philippe Coulouarn
Service Delivery Manager@ Microsoft
Paris, Île-de-france, France
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Philippe Coulouarn is a highly experienced Service Delivery Manager with 27.2 years of work experience. He possesses a wide range of skills including cloud computing, ITIL, Windows Server, and Microsoft technologies. Based in Paris, France, Philippe has a strong background in management services and virtualization. He has held various positions in renowned companies such as Microsoft, Departement des Yvelines, SPIE, and Xerox. With his expertise in project management and service management, Philippe has successfully managed operations, delivered services, and delivered proactive information to customers.
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Emails and Phone Numbers

@microsoft.com
@hotmail.com
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About

Service Delivery Manager Owns Operational And Technical Relationship - Escalation, service requests management - Proactive information distribution Planning and Resource Facilitation - Report, plan and adjust services to Customer goals and values - Following the Assess, Define, Attain stages Identify And Plan Changes - Provide informations specific to Customers environments

Work Experience

1 Microsoft Way, Redmond, Washington, 98052, US

Software Development

225512
Phone
+1 4258959197
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Philippe Coulouarn's Professional Milestones

  • Programmer Analyst (1996-09-01~1999-09-01): Optimized system performance through advanced analysis and implementation of cutting-edge solutions.
  • Service Delivery Manager (2014-10-01~): Optimized service delivery processes, enhancing efficiency and reducing turnaround time.
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