supervisor & technical consultant@ Swisscom
Lausanne, Vaud, Switzerland
Philippe Douglas
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FlashIntel GPTPhilippe Douglas is a highly experienced professional with 19.8 years of work experience. He possesses a wide range of skills including Microsoft Office, management, leadership, training, and recruitment. Currently, he serves as the Service Desk Quality Manager at Swisscom (Suisse) SA in Switzerland. Prior to this, he held various positions at ITS SA and Tamedia, where he gained expertise in customer care, team leadership, and customer service. Philippe has a strong background in IT services and consulting, and has worked with companies like Adecco and ITS SA.
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About
Service Desk Quality Manager chez Swisscom (Suisse) SA
Work Experience
supervisor & technical consultant
IT Services and IT Consulting
Philippe Douglas's Professional Milestones
- Collaborateur Service Desk (2004-01-01~2013-09-01): Consistently managed and optimized laboratory operations, ensuring quality and customer satisfaction.
- Service Desk Quality Manager (2015-01-01~2016-05-01): Improving customer satisfaction through effective technical support and seamless organization.
Skill
Microsoft Office
Management
Microsoft Excel
Microsoft Word
Powerpoint
Leadership
Training
Recrutement
Ressources Humaines
Acquisition De Talents
Coaching
Change Management
Formation
Gestion De Projet
Service Client
Certification
Colleagues
Dibran BERISHA
Product Owner
Jonas Mettler
product owner & functional coach
Alessandro Meyer
value owner - secure software development lifecycle
Martin Siegenthaler
microsoft 365 transition team product owner
Roger Negri
product owner bei swisscom im bereich: robotic & automation
Other Named Philippe Douglas
Frequently asked questions
We found 2 Philippe Douglas's email addresses
Philippe Douglas's social media include: Linkedin,
Philippe Douglas works for Swisscom
Philippe Douglas's role in Swisscom is supervisor & technical consultant
Philippe Douglas works in the industry of IT Services and IT Consulting
Philippe Douglas's colleagues are Dibran BERISHA,Jonas Mettler,Alessandro Meyer
Philippe Douglas's latest job experience is supervisor & technical consultant at Swisscom
