Phyllis Rothenberg

Results-focused professional with a proven track record of success in ensuring compliance with banking policies, lending practices, and regulatory statutes. Broad background in providing outstanding customer service, streamlining disclosure processes, reviewing mortgage loan documentation, and adhering to the RESPA and TRID guidelines. Adept at working collaboratively with cross-functional personnel including vendors, borrowers, and loan officers to ensure smooth execution of loan processing functions. Excel at ensuring accurate and timely completion of loan packages and leveraging loan product knowledge to restructure loans for subsequent approvals and disclosures. Committed to maintaining compliance with lending, and government requirements. Highly skilled at improving productivity through detailed operational analysis and process improvements. Professional traits include: decision-making, problem-solving, and a strong work ethic.