Head Of Service Delivery And Support@ Amadeus
Nice, Provence-alpes-cote D'azur, France
Pierre Brasseul
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FlashIntel GPTPierre Brasseul is an experienced Head Of Service Delivery with over 22 years of work experience in the information technology and services industry. He is skilled in Service Delivery, Crisis Management, Coaching, Service-Level Agreements (SLA), and ITIL. Pierre has worked at Amadeus in Spain as Head Of Service Delivery And Support, Wemea, Service Delivery Manager, and Service Delivery Manager. He also has experience at IBM in the United States as a People Manager, Service Manager, and Team Lead. Pierre is a strong operations professional with a degree from IUP MIAGE.
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About
Experienced Head Of Service Delivery with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Crisis Management, Coaching, Service-Level Agreements (SLA), and ITIL. Strong operations professional graduated from IUP MIAGE.
Work Experience
Head Of Service Delivery And Support
Service Delivery Manager
IT Services and IT Consulting
Pierre Brasseul's Professional Milestones
- Shift Lead (2004-01-01~2004-12-01): Transformed team's operations to optimize efficiency and enhance productivity while maintaining exceptional teamwork.
- It Specialist (2001-09-01~2003-12-01): Developed and implemented comprehensive IT solutions to increase company efficiency and optimize business processes.
Skill
Itil
It Service Management
Management
Crisis Management
Project Management
Change Management
Incident Management
Problem Management
Continuous Improvement
Coaching
Team Building
Multi Cultural Team Leadership
Customer Service
Mentoring
Talent Management
Outsourcing
Service Delivery
It Outsourcing
Team Management
Team Leadership
It Management
It Strategy
Pmp
Solution Architecture
Sla
Integration
Service Level Agreements
Certification
Colleagues
Florian Champoussin
Business Analyst - Certified SAFe® 5 Product Owner - Hotel Distribution
Nina Schmidt
Product Manager | Product Owner
Jijo George
Product Owner | Certified SAFe 5 practitioner
Nikita Nanda
product manager at amadeus | safe® 5 product owner product manager | capm®
Carlos Santana
Business Analyst | Business Development Product Owner | Agile Lean Scrum Telecom Business Trends Data Analyst | Key Account Manager
Other Named Pierre Brasseul
Frequently asked questions
We found 3 Pierre Brasseul's email addresses
We found 1 Pierre Brasseul's phone numbers
Pierre Brasseul's social media include: Linkedin,
Pierre Brasseul works for Amadeus
Pierre Brasseul's role in Amadeus is Head Of Service Delivery And Support
Pierre Brasseul works in the industry of IT Services and IT Consulting
Pierre Brasseul's colleagues are Florian Champoussin,Nina Schmidt,Jijo George
Pierre Brasseul's latest job experience is Head Of Service Delivery And Support at Amadeus
