Pierre Carette

Over 10 years of experience in the IT industry, with a strong background in support and infrastructure management Skilled in VMWARE, CITRIX, SCCM, Windows Server (2012 to 2019), POWERSHELL, APPVOLUME and AIRWATCH Certified in ITIL, Azure, Windows Server, Windows 10, Microsoft Office Bachelor's degree in IT and a Bachelor's degree in Psychology and Education Science Experience: Windows Server System Engineer - PTC @ KPMG (June 2021 - Present) Participated in a variety of projects, including AD Secure and Windows Server Migration Level 3 support for KPMG's Windows Server infrastructure Automating processes and tasks using POWERSHELL Level 2/3 System Engineer - ARHS CUBE @ Société Générale (2019-2021) Managed VMWARE and CITRIX infrastructure for Société Générale Managed clients and deployed packages with SCCM Provided Level 2 and 3 support for technical issues and projects Automating processes and tasks using POWERSHELL Level 1/2 Support Engineer - ARHS CUBE @ CURIA (2014-2019) Worked as a Senior Helpdesk Support at the Court of Justice of the European Union Participated in a variety of IT projects, including the Windows Seven to Windows 10 Migration Assisted with the day-to-day maintenance of the IT environment Provided Level 1 and 2 Helpdesk support to 1500 users IT Support Trainee - Province de Luxembourg (2012-2014) Participated in a variety of IT projects, including the Windows XP to Windows Seven Migration Assisted with the maintenance of the IT environment and provided Level 1 and 2 Helpdesk support