Pietra Craig
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Pietra Craig is a highly experienced business and operations acceleration leader with 20 years of expertise in hotel management and yield management. She has a proven track record of successfully executing hotel openings and complex projects and requirements. Pietra is skilled in revenue analysis and has a strong understanding of the hospitality industry. She is known for her critical decision-making ability and ability to work collaboratively across departments to achieve shared objectives. Pietra is confident in managing multiple projects and has a proven ability to motivate others towards success.
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About
Business and operations acceleration leader equipped with 20+ years of expertise and a proven track record of successful execution of hotel openings and complex projects and requirements. Demonstrates critical decision-making ability and skills to work collaboratively across departments toward achieving shared objectives. Consistently motivating others toward success, confident in managing multiple projects; managed 8 different working groups obtaining 98% of charted objectives.
Work Experience
customer success manager at hotel effectiveness by actabl
Hospitality
Pietra Craig's Professional Milestones
- Ihg Owners Association Working Group Manager (2005-09-01~): Achieved strong growth and profitability by implementing strategic marketing strategies and engaging active colleagues.
- Customer Success Manager (2021-06-01~): Improving customer satisfaction through personalized coaching and resolving issues, resulting in increased customer satisfaction.
Skill
Hotel Management
Yield Management
Hospitality Management
Revenue Analysis
Hospitality Industry
Pre Opening
Hospitality
Hotels
Opening Hotels
Hotel Booking
Rooms Division
Tourism
Resorts
Front Office
Food And Beverage
Banquets
Property Management Systems
Micros
Team Building
Training
Customer Service
Customer Satisfaction
Team Leadership
Leisure
Certification
Colleagues
Jason Luo
Chief Revenue Officer
Cristina DeVito
Chief Financial Officer
Craig Jarrow
tech operations vp | driving innovation & business growth | us navy veteran
John Crutchfield
Chief Integrations Officer
Rena Stock
Experienced Hotel Operations And Technology Professional | Expert Hotel PMS Trainer | Business Analyst Product Owner
Other Named Pietra Craig
Frequently asked questions
We found 3 Pietra Craig's email addresses
Pietra Craig's social media include: Linkedin,
Pietra Craig works for Actabl
Pietra Craig's role in Actabl is customer success manager at hotel effectiveness by actabl
Pietra Craig works in the industry of Hospitality
Pietra Craig's colleagues are Jason Luo,Cristina DeVito,Craig Jarrow
Pietra Craig's latest job experience is customer success manager at hotel effectiveness by actabl at Actabl