Piky Herdiansyah
Customer Experience Specialist@ Agoda
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Piky Herdiansyah is an International customer success specialist with 5.5 years of experience. Based in Malaysia, she has worked as an integrated English tutor and specialized in IELTS preparation test. Piky has also gained experience in building award-winning news sites and conducting research on internet effects on marginal society. She is known for her people dreaming supporter, rational thinker, and believer. Piky has worked in various roles, including as a Learner Experience Facilitator Secondee and Customer Experience Specialist. She is a dedicated and passionate individual who is dedicated to making a positive impact in her field.
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Emails and Phone Numbers

@agoda.com
@agoda.com
@schoters.com
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About

A communicator, daily writer, people successor. An International customer success specialist with experiences as an integrated english tutor, specialized in IELTS preparation test. Experienced in building an award-winning news site and several research work in study of internet's effect on marginal society. A people dream's supporter, a dreamer itself. An explorer, rational thinker and believer, a society's servant.

Work Experience

20 Cecil Street, #1401, Singapore, Singapore, 049705, SG

Software Development

9175
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Piky Herdiansyah's Professional Milestones

  • Customer Experience Specialist (2022-04-01~2023-05-01): Producing personalized experiences for enhance customer satisfaction and loyalty.
  • learner experience facilitator secondee (2023-05-01~): Facilitated engaging learners through interactive lesson plans and facilitated interactive boarding practices.
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Education

Universitas Sriwijaya
Universitas Sriwijaya

Communication And Media Studies

2015-2019
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