it engineer ii at blue cross blue shield of michigan@ Blue Cross Blue Shield of Michigan
Ann Arbor, Michigan, United States
Plamen Stoykov
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Walsh College
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FlashIntel GPTPlamen Stoykov is a highly skilled professional with 11.7 years of experience in call centers, troubleshooting, and technical support. He has expertise in Windows Server, Microsoft Office, and customer retention. Plamen is known for his ability to quickly learn new concepts and manage multiple priorities in fast-paced environments. He is bilingual in English and Bulgarian and has strong communication skills. Plamen has worked in various roles, including IT Engineer, System Administrator, and IT Infrastructure Intern. He is bilingual in English and Bulgarian.
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About
• Holds experience in working with customers to resolve issues. • Learns new concepts quickly, while managing multiple priorities in fast paced environments. • Works well in an independent and collaborative work environment. • Has strong communication skills • Mature and professional when working with customers. • Bilingual; fluent in English and Bulgarian
Work Experience
System Administrator
it engineer ii at blue cross blue shield of michigan
IT Engineer I
Insurance
Plamen Stoykov's Professional Milestones
- Technical Help Desk (tier 1 & 2) (2014-09-01~2015-12-01): Providing efficient and efficient technical support to customers on a daily basis, ensuring their satisfaction and repeat business.
- IT Engineer I (2018-11-01~2021-10-01): Designing and implementing efficient IT infrastructure, optimizing business processes and enhancing productivity.
Education
Business,
Bachelors,
Bachelor Of Science
2015-2016Skill
Call Centers
Troubleshooting
Voip
Technical Support
Windows Server
Microsoft Office
Windows Xp
Windows 7
Customer Retention
Customer Service
System Administration
Operating Systems
Microsoft Office 2013
Windows 8.1
Windows 10
Windows Server 2003
Windows Server 2008
Windows Server 2012
Vmware
Vcops
Domain Name System
Certification
Colleagues
Tamica Clark
Owner
Dylan Meade
Product Owner
Jeremy Murray MBA CO
Health Care Manager
Cynthia Thomas
Owner
Jennifer Laureto
it manager ii product owner salesforce business technology at blue cross blue shield of michigan
Other Named Plamen Stoykov
Frequently asked questions
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We found 2 Plamen Stoykov's phone numbers
Plamen Stoykov works for Blue Cross Blue Shield of Michigan
Plamen Stoykov's role in Blue Cross Blue Shield of Michigan is it engineer ii at blue cross blue shield of michigan
Plamen Stoykov works in the industry of Insurance
Plamen Stoykov's colleagues are Tamica Clark,Dylan Meade,Jeremy Murray MBA CO
Plamen Stoykov's latest job experience is it engineer ii at blue cross blue shield of michigan at Blue Cross Blue Shield of Michigan
Plamen Stoykov's latest education in Walsh College
