Poonam Savant

•8 years of experience in financial, human resource, benefits, payroll, administrative, healthcare, technical and insurance domain •Worked on various applications such as Chase Bill Pay, Citibank application, ADP Workforcenow 2.0, 6.0,7.0, Partner Access, Client Supplemental Database, Netsecure, Dependent verification system, Documentum, Lumin, Citrix- R.S.V.P and PMEI, Enterprise E-time, Total Absence Management, Oracle Siebel CRM tool, Bomgar Remote access tool, ADP Comprehensive Learning, Cornerstone On Demand, Manage My Patient, SPI Travel portal, etc •Developed and maintained positive client relationships •Experience in using bug tracking tools viz. Mercury Quality Center Enterprise (QC), VersionOne and JIRA •Experience in working with RDBMS technologies like SQL and Oracle 11g and working on tools like SQL Developer and Toad •Experience in Test Plan Creation, Documentation, Manual/ Regression Testing and Defect Tracking •Expertise in Performance Testing using tools such as HP Load runner •Expertise in functional and regression test automation using tools like HP QTP and Selenium Web driver •Experience working in Unix environment •Knowledge on web technologies viz. HTML, XHTML, CSS, JavaScript, jQuery and XML •Knowledge on working environments like Agile/ Scrum and Waterfall Model •Experience on working on Microsoft applications such as Project, Access, Word, Visio, Excel, Outlook and PowerPoint •Hold a Bachelor’s degree in Science (Electronics & Technical Management) and a Post Graduate Diploma in Computer Management, from renowned and accredited universities •Worked with giant multinational companies such as Mphasis- An HP Company, World Network Services, Software Paradigms International and Automatic Data Processing •Served renowned clients such JP Morgan Chase, Citibank and Norwich Union (Aviva), etc. •Experience in case documentation, troubleshooting, collaborating and following up with different teams and bringing client issues to closure