Prabhu Chockalingam
Team Manager@ RELX
Chennai, Tamil Nadu, India
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Prabhu Chockalingam is a results-oriented Customer Service Manager with 18.9 years of experience in management and customer services. He is dedicated to providing excellent customer service and making operational and procedural improvements through Lean and Six Sigma methodologies. Prabhu is skilled in project management, Microsoft Office, customer service, research, Microsoft Excel, marketing, business analysis, social media, and change management. He is based in Chennai, Tamil Nadu, India. Prabhu has worked at RELX in London as a Team Manager and Team Leader, and at Mphasis in Bengaluru as a Business Coach and Quality Analyst.
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Emails and Phone Numbers

@relx.com
+44 207166****
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About

Results-oriented Customer Service Manager with diverse background in management and customer services Dedicated to providing excellent customer service and making operational and procedural improvements through Lean and Six Sigma methodologies Effectively execute process changes to improve operational efficiency. Motivate associates through continual guidance, direction, development and coaching

Work Experience

1-3 Strand, London, London, WC2N 5JR, GB

Software Development

2418
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Prabhu Chockalingam's Professional Milestones

  • Business Coach And Quality Analyst (2004-11-01~2009-07-01): Analyzing industry trends and providing strategic recommendations to drive positive change and achieve sales targets.
  • Team Manager (2017-03-01~): Successfully team-wide initiatives, resulting in increased performance and improved team performance.
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