Senior Technical Architect@ Hexaware Technologies
Reading, England, United Kingdom
Pradeep Shokeen
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Guru Gobind Singh Indraprastha University
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FlashIntel GPTPradeep Shokeen is a seasoned ITSM professional with 14.3 years of experience. He has expertise in BMC Remedy, ITIL, service delivery, requirements analysis, and SQL. Currently, he works as a Principal Consultant at ITIL & SIAM Practice Division of Wipro Technologies, where he designs Service Management processes under the SIAM governance framework. Pradeep has also worked on ITAM, ServiceNow Transition & Transformation projects, and has a strong technical background in ServiceNow ITSM products, CMDB, and Integration APIs. He has a proven track record in ITSM and has worked with renowned companies like Hexaware Technologies and Wipro.
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About
Seasoned ITSM professional who has worked on ServiceNow and Remedy application, currently working with ITIL & SIAM Practice Division of Wipro Technologies as a Principal Consultant, which includes designing Service Management process under SIAM governance framework, responsible for providing process and ServiceNow solutions, also worked on ITAM(IT Asset Management), ServiceNow Transition & Transformation projects. Strong Technical background in ServiceNow ITSM products, CMDB and Integration API's. Overall 11+ years of ITSM experience.
...See MoreWork Experience
Senior Technical Architect
IT Services and IT Consulting
Pradeep Shokeen's Professional Milestones
- Remedy Specialist (2009-07-01~2011-09-01): Assisted individuals with their medical needs in resolving their complex medical issues for improved health outcomes.
- Analyst (2011-10-01~): Developed and implemented data-driven strategies to optimize operational efficiency and drive business growth.
Education
It
2004-2008Skill
Bmc Remedy
Itil
Service Delivery
Requirements Analysis
Sql
It Service Management
Incident Management
Solution Architecture
Unix
Management
Remedy
Itil Certified
Javascript
Cmdb
Requirements Gathering
Vendor Management
Certification
Colleagues
Rajesh Vinchurkar
technical architect - oracle database sql pl sql | informatica power center | power bi developer | business system analyst | product owner
Murali B
Product Owner | Project Manager | Business Analyst | Scrum Master | Delivery Manager
Prasad Ghusey
DELIVERY LEAD| PRODUCT OWNER | BUSINESS ANALYST | PROJECT MANAGER | IT | I provide companies with expertise in Duck Creek Product Management & Implementation in the P&C Insurance Industry.
Ashwin Ganesh
technical architect product owner at hexaware technologies
Sakshi Dhakate
Company Owner
Other Named Pradeep Shokeen
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Pradeep Shokeen works for Hexaware Technologies
Pradeep Shokeen's role in Hexaware Technologies is Senior Technical Architect
Pradeep Shokeen works in the industry of IT Services and IT Consulting
Pradeep Shokeen's colleagues are Rajesh Vinchurkar,Murali B,Prasad Ghusey
Pradeep Shokeen's latest job experience is Senior Technical Architect at Hexaware Technologies
Pradeep Shokeen's latest education in Guru Gobind Singh Indraprastha University
