Pradeepan Venukanthan
Pondicherry University
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Pradeepan Venukanthan is a highly experienced Director of Operations and Program Management with 18 years of experience in leadership, vendor relationships, program management, consulting, and six sigma. He has a strong track record of building, managing, and strengthening high-performance BPS teams across multiple products and geographies. Pradeepan is skilled in people management, project management, contracting, financials, RFI & RFPs, solution architect, client relationships, transition management, software asset management, six sigma, black belt, PMP ISO 9001-2008, eSCM trainer and evaluator, coaching and counseling, COPC implementation, BPO estimation, vendor relationships, transition management, software asset management, six
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About
Director of operations and program management with 18+ yrs of wide range of experience in leadership, vendor relationships, program management,consulting and six sigma in a multicultural, multigeography environment in the customer service and content moderation space. Long term strategist with proven ability to build,manage and strengthen high performance BPS teams across multiple products and geographies. Proven ability to effectively manage individuals across multiple departments, levels resulting in superior employee and customer satisfaction. Focus on exceeding goals and adding value thereby leading to customer delight Specialties: People Management |Project Management Contracting & Financials |RFI & RFPs Solution Architect |Client relationships Transition Management |Software Asset Management Six Sigma Black Belt |PMP ISO 9001-2008 |eSCM trainer and evaluator Coaching and Counselling |COPC implementer BPO Estimation,Staffing and Scheduling- T&M study, Erlang Innovation & Automations |Process definition and authoring
...See MoreWork Experience
Business Leader
Deputy General Manager
Project Manager
Quality Manager
Senior Quality Consultant
IT Services and IT Consulting
Pradeepan Venukanthan's Professional Milestones
- Team Lead (2002-11-01~2006-03-01): Contributed to the successful implementation of complex projects, driving overall team collaboration and success.
- Business Leader (2015-07-01~): Driving strategic initiatives to optimize business performance and achieve business objectives.
Education
Human Resources,
Masters
Skill
Six Sigma
Business Process
Team Management
Quality Assurance
Crm
Program Management
Management
Bpo
Project Management
Service Delivery
Vendor Management
Pmp
Process Improvement
Quality Management
Transition Management
Change Management
Outsourcing
Leadership
Strategy
Training
People Management
Risk Management
Operations Management
Software Project Management
Project Planning
Software Asset Management
Process Consulting
Operational Excellence
Customer Relationship Management
Certification
Colleagues
Ashwini Aditya Ram
program management | product owner
Brooke Whelchel
consultant at cognizant | msba | certified safe® 5 scrum master & product owner product manager
Siddhi Bhattacharjee
Business Owner
Muhammad Fayyaz
Company Owner
Sangram Keshari Behera
Business Owner
Other Named Pradeepan Venukanthan
Frequently asked questions
We found 1 Pradeepan Venukanthan's email addresses
We found 1 Pradeepan Venukanthan's phone numbers
Pradeepan Venukanthan works for Cognizant
Pradeepan Venukanthan's role in Cognizant is Business Leader
Pradeepan Venukanthan works in the industry of IT Services and IT Consulting
Pradeepan Venukanthan's colleagues are Ashwini Aditya Ram,Brooke Whelchel,Siddhi Bhattacharjee
Pradeepan Venukanthan's latest job experience is Business Leader at Cognizant
Pradeepan Venukanthan's latest education in Pondicherry University