Prakash Jayachandran

 A result-oriented professional offering 18 years of a successful career with diverse roles distinguished by commended performance After Sales Services, Complaint Management, Business Development & Client Relationship Management  Domain knowledge of Manufacturing/Service Industry  Resourceful at maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service related critical issues  Pioneered in managing Cost Reduction, Service Contractor Selection And Development  Proficient in service operations along with implementation of various techniques for improving the process operations along with cost effectiveness  Monitoring the post service activities like post service feedback, follow up with the customers, service reminders and handling customer complaints, call center activities management for superior customer service  A strategist cum implementer with recognized proficiency in accomplishing corporate plans and goals successfully