Prakash Lalwani

OBJECTIVE Seeking senior level assignments in IT Infrastructure Management, Operations Management, Business / Process Excellence, IT Functional Support, Transition Project Management and ITIL with an organization of high repute preferably in Manufacturing, Construction and Service industry with 18 years of experience in IT Management and Operations. Career Summary PROFILE SUMMARY •A seasoned professional with over a Decade’s commendable success in: - Business / Process improvements - Hardware Management / Improvement - Process Management - SLA Management - Transitions Management - Stakeholder Management - Quality Assurance - Client Relationship Management - Team Management - Vendor Management •Experienced in managing entire IT infrastructure and process operations / transitions with an aim to accomplish corporate plans & goals •Mapping clients’ (Internal Users) requirements and providing them best solutions involving evaluation and definition of scope of project and finalisation of project and hardware requirements •Proven record of executing Transition Projects resulting in smooth & seamless migration of business processes •Proficient in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence •Prudent, disciplined & self-motivated professional with excellent interpersonal, communication & organizational skills. •Hard Core IT Hardware Procurement and even involved in Commercial Negotiation and supplier management for IT Hardware Procurement and core activities like Rate Contract, Service Contract and other Contracts. CORE COMPETENCIES •Planning entire project activities viz. Scoping, estimation, hardware, negotiation, tracking, change management, delivery management & support.