Prasanth Mecheri

A Technically qualified and experienced IT Professional with Post Graduate degree and having more than 10 years of experience in the field of Microsoft system administration, database development, Desktop support, project controls Applications support and ITIL based help desk incident reporting and monitoring tool and currently working as senior information Technology Expert in Hill international covering Middle east region from the Dubai office. Area of expertise •Expertise in windows Server based IT infrastructure and administration- window server2012 R2, window server2008 R2. •MS SQL Servers Administrations - Experience in installing, configuring and maintaining MS SQL Servers SQL Server 2012, SQL Server 2008. • IT Service Desk management - Monitor, Attend & update service requests and incidents within the IT Service Management (ITSM) tool ensuring consistent user feedbacks & SLAs are maintained. • Database Development- Experience in developing database application for construction industry like Monthly progress report database, Risk register, Issue register etc. • Backup and restore - Experience in monitoring and scheduling backup jobs with Symantec Backup Exec, windows backup , NAS and SAN storages. • Project Management Application Support – Experience in administrating and supporting PMIS system. PMIS like Aconex, PMWeb, Primavera contract manager administration, Project controls application like primavera p6 up to version16.3, and Engineering applications like AutoCAD. • Experience in troubleshooting network (LAN, WAN and WLAN) incidents and liaising with Internet Service Providers (ISPs) for network incidents resolution. • Manage deployment, monitoring, maintenance, development, upgrading, and supporting of all IT systems, including servers, computers etc. • IT proposal - Prepare bid specifications and analyze bid proposals for computer, network equipment ,software, telecommunications equipment and PMIS system