Preston Mullins, MSIS, MBA, ITIL

• Experienced Manager that has provided technical development oversight for internal developers and third-party partners, as well as managed all the technical aspects for proprietary software product implementations, ensuring that these initiatives are completed on-time, within scope, and with high quality deliverables. • IT Program Manager that has results-oriented, hands-on business experience with dealing with fast-paced, patient-critical needs, and proven experience managing a team of specialists. • Manage and prioritize the activities of the software development team. • Strong knowledge and experience with project management phases. • Experienced Program Manager with a proven track record of delivering business value. • Experienced managing projects for commercial software products. • Experienced managing large programs with multiple sub-projects and project managers. • Understand the product life cycle process. • Strong understanding of large-scale technical infrastructure in mission critical production environments. • Responsible for running Major Incident management, Problem management, contract negotiation, and Request fulfillment management practices • Highly effective at complex problem-solving, goal setting and planning. • Excellent verbal and written communications. • Ability to influence stakeholders and work closely with them to determine acceptable solutions. • Excellent documentation skills. • Excellent planning, organizational, and time management skills. • Understand construction drawings and specifications. • Proven experience managing IT infrastructure and interfaces. • Accomplish results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and initiating, coordinating, and enforcing systems, policies, and procedures. • U.S. ARMY Veteran. CERTIFICATION • PM2: Project and Portfolio Management PMI Certification Program, DELL • ITIL v3: PeopleCert, License GR750025383MM • IBM AIX RISC 6000 Server Administrator: IBM Institute • Lean Six Sigma: DELL • Certified Business Analyst Professional(CBAP): Inquestra Learning • Certified Novell Engineer (CNE) • Sun Certified Java Associate (SCJA) • Sun Java Programmer (SCJP) • Graduate Certificate in Information Systems: Walden University Specialties: Team Development, Software Development, Database Management, Network Management, Project Management, Technical Trainer, and Customer Champion.