Pulkit Khatri
Delhi University
Tell me more about Pulkit Khatri?
Pulkit Khatri is a highly experienced professional with 19.8 years of work experience in contact center management. He has a strong skill set in auditing, global services, agents, PMO, and feedback. Based in New Delhi, India, Pulkit has worked in various roles including Site Lead, Sr. Director of Operations at TaskUs, Associate Vice President at Startek, and Head of Customer Service at Airbnb. He has also held positions at Convergys and GE, where he has demonstrated expertise in operations, shared services, client services, and financial management.
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About
19 Years of experience in Contact Center management (Fintech, App based, Social Media, Telecom, eCommerce, Retail, Banking) - Operations, Shared Services (Quality/Training/Transition), Client Services, Financial Management. CX, AML/Investigations/Content Moderation/Catalogue Management Space. Multi-Site management
Work Experience
site lead sr director of operations at taskus
Outsourcing and Offshoring Consulting
Pulkit Khatri's Professional Milestones
- Team Lead (2007-06-01~2010-03-01): Motivated and guided team members to achieve project objectives and achieve overall productivity.
- Quality Evaluator (2006-01-01~2006-12-01): Preparing comprehensive and accurate quality assessments to support informed decision making.
Education
Economics,
Bachelors,
Bachelor Of Arts
2001-2004Skill
Auditing
Global Services
Agents
Pmo
Feedback
Certification
Colleagues
Other Named Pulkit Khatri
Pulkit Khatri
building rupifi fintech | founded namaste gaon digital media & notesbundle edtech | 2x josh talk speaker | featured on yourstory & inc42 etc
Pulkit Khatri
building rupifi fintech | founded namaste gaon digital media & notesbundle edtech | 2x josh talk speaker | featured on yourstory & inc42 etc
Pulkit Khatri
Pulkit Khatri
Product Manager | Entrepreneur | Engineer
Pulkit Khatri
lead - local voices @ arcus policy research | gipe | du
Frequently asked questions
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Pulkit Khatri's social media include: Linkedin,
Pulkit Khatri works for TaskUs
Pulkit Khatri's role in TaskUs is site lead sr director of operations at taskus
Pulkit Khatri works in the industry of Outsourcing and Offshoring Consulting
Pulkit Khatri's colleagues are Laura Vargas,Kshitiz Saxena,Jonathan Ansley
Pulkit Khatri's latest job experience is site lead sr director of operations at taskus at TaskUs
Pulkit Khatri's latest education in Delhi University