MBA | Business Executive | People Leader | Entrepreneur@ TTEC
Leon, Guanajuato, Mexico
Raúl Bertadillo
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FlashIntel GPTRaul Bertadillo is a seasoned executive with 13 years of experience in the customer service industry, leading operations management, corporate training, leadership development, and process improvement. He has a strong ability to lead complex projects involving financial and human resources, achieving increased profit while optimizing costs. Raul is bilingual in English and Spanish and fluent in Portuguese. He has worked with global teams remotely from different cultural backgrounds, including Mexico, The Philippines, Brazil, and the U.S.A.
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About
Seasoned executive with 13 years of experience in the customer service industry, leading operations management, corporate training, leadership development and process improvement. Experienced coaching business unit managers to drive excellence in performance across main KPI's. Ability to lead highly complex projects involving a significant amount of financial and human resources, achieving increases in profit while optimizing costs. Fully bilingual in English and Spanish and fluent in Portuguese. Experienced managing global teams remotely from different cultural backgrounds: Mexico, The Philippines, Brazil and the U.S.A.
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MBA | Business Executive | People Leader | Entrepreneur
Director, Learning and Development
Outsourcing and Offshoring Consulting
Raúl Bertadillo's Professional Milestones
- Director, Learning and Development: Increasing employee engagement and fostering a culture of learning within the organization.
- Engineering Intern (2003-08-01~2003-12-01): Contributed to the development and development of innovative products, contributing to the successful development of a new industry
Skill
Workforce Management
Call Center
Leadership Development
Training
English
Process Improvement
Coaching
Call Centers
Service Delivery
Bpo
Customer Experience
Negotiation
Management
Talent Management
Team Management
Crm
Global Operations
Global Business Management
Global Human Resources Management
Contact Centers
Performance Management
Outsourcing
Certification
Colleagues
Other Named Raúl Bertadillo
Frequently asked questions
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Raúl Bertadillo's social media include: Linkedin,
Raúl Bertadillo works for TTEC
Raúl Bertadillo's role in TTEC is MBA | Business Executive | People Leader | Entrepreneur
Raúl Bertadillo works in the industry of Outsourcing and Offshoring Consulting
Raúl Bertadillo's colleagues are Sarah Macbeth,Amanda Alexander,Mikayla Johnson
Raúl Bertadillo's latest job experience is MBA | Business Executive | People Leader | Entrepreneur at TTEC
