customer experience manager at grand opera house york@ Grand Opera House York
United Kingdom
Rachael Garwood
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University of Cumbria
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FlashIntel GPTRachael Garwood is an experienced entertainment and event professional with over 10 years of work experience. She has a strong background in the leisure, travel, and tourism industry, with skills in Acting, Microsoft Excel, Customer Service, Complaint Management, and Budget Management. Rachael holds a Bachelor of Arts degree in Performing Arts from the University of Cumbria. She has worked as a Visitor Experience Manager and Deputy Visitor Experience Manager at York Theatre Royal, as well as a Performance Manager at LEGOLAND Windsor Resort. Rachael also has experience as a Performance Manager at the Royal Theatre Royal and as a Performance Manager at the Royal Theatre Royal.
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About
Experienced entertainment and event professional with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Acting, Microsoft Excel, Customer Service, Complaint Management, and Budget Management. Strong media and communication professional with a Bachelor of Arts (B.A.) focused in Performing Arts from University of Cumbria.
Work Experience
customer experience manager at grand opera house york
Entertainment Providers
Rachael Garwood's Professional Milestones
- Visitor Experience Manager (2022-09-01~): Improving visitor loyalty and engagement through proactive marketing and proactive feedback strategies.
- Deputy Visitor Experience Manager (2022-05-01~2022-09-01): Enhanced visitor engagement and loyalty through streamlined processes and personalized service.
Education
Performing Arts
2009-2012Certification
Colleagues
Other Named Rachael Garwood
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Rachael Garwood works for Grand Opera House York
Rachael Garwood's role in Grand Opera House York is customer experience manager at grand opera house york
Rachael Garwood works in the industry of Entertainment Providers
Rachael Garwood's colleagues are Rebecca Spurr,Laura McMillan MBE,Azia Carlyle
Rachael Garwood's latest job experience is customer experience manager at grand opera house york at Grand Opera House York
Rachael Garwood's latest education in University of Cumbria
