Rachel Burton
service coordination manager at helmer scientific@ Helmer Scientific
Indianapolis, Indiana, United States
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Rachel Burton is a customer service expert with 18.4 years of experience. She has a strong background in customer service, leadership, sales, and management. Based in Indianapolis, Indiana, Rachel is known for delivering timely and accurate information to new and existing customers. She excels in managing larger orders and up-selling customers to maximize customer satisfaction. Rachel is a leader and champion focused on superior client service and communication. Her expertise includes business process management, client services, inventory analysis, and cross-functional phone skills.
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Emails and Phone Numbers

@hel-mer.com
@helmerinc.com
@helmerinc.com
+1 317773****
+1 318428****
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About

Customer service expert with a proven track record of delivering timely and accurate information to new and existing customers. Experience managing larger orders and up-selling customers to maximize customer satisfaction. Leader and champion focused on superior client service and communication amongst team members. Expertise includes: • Business process management • Client services and customer understanding • Inventory analysis • Cross functional phone skills • Order processing

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Work Experience

14400 Bergen Blvd, Noblesville, Indiana, 46060, US

Medical Equipment Manufacturing

214
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Rachel Burton's Professional Milestones

  • service coordination manager at helmer scientific (2015-04-01~2019-01-01): Streamlined service coordination process, resulting in increased efficiency and improved customer satisfaction.
  • Customer Service Rep. (2010-05-01~2015-04-01): Provided exceptional customer service, ensuring exceptional satisfaction and reducing complaint response times.
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Education

Hanover College
Hanover College2005-2005