Rachel Burton
Hanover College
Tell me more about Rachel Burton?
Rachel Burton is a customer service expert with 18.4 years of experience. She has a strong background in customer service, leadership, sales, and management. Based in Indianapolis, Indiana, Rachel is known for delivering timely and accurate information to new and existing customers. She excels in managing larger orders and up-selling customers to maximize customer satisfaction. Rachel is a leader and champion focused on superior client service and communication. Her expertise includes business process management, client services, inventory analysis, and cross-functional phone skills.
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About
Customer service expert with a proven track record of delivering timely and accurate information to new and existing customers. Experience managing larger orders and up-selling customers to maximize customer satisfaction. Leader and champion focused on superior client service and communication amongst team members. Expertise includes: • Business process management • Client services and customer understanding • Inventory analysis • Cross functional phone skills • Order processing
...See MoreWork Experience
Service Coordination Manager
service coordination manager at helmer scientific
Field Service Coordinator
Medical Equipment Manufacturing
Rachel Burton's Professional Milestones
- service coordination manager at helmer scientific (2015-04-01~2019-01-01): Streamlined service coordination process, resulting in increased efficiency and improved customer satisfaction.
- Customer Service Rep. (2010-05-01~2015-04-01): Provided exceptional customer service, ensuring exceptional satisfaction and reducing complaint response times.
Education
Skill
Customer Service
Leadership
Sales
Management
Microsoft Office
Team Building
Certification
Colleagues
Ben Greenfield
Associate Vice President Marketing And Business Development
Lori Gabrek
vice president of sales and marketing at helmer scientific
Scott Richmond
vice president operations at helmer scientific
Troy Rector
retired vice president of manufacturing & supply chain
Angela Acrey, SHRM-SCP, SPHR
vp of human resources at helmer
Other Named Rachel Burton
Frequently asked questions
We found 3 Rachel Burton's email addresses
We found 2 Rachel Burton's phone numbers
Rachel Burton's social media include: Linkedin,
Rachel Burton works for Helmer Scientific
Rachel Burton's role in Helmer Scientific is service coordination manager at helmer scientific
Rachel Burton works in the industry of Medical Equipment Manufacturing
Rachel Burton's colleagues are Ben Greenfield,Lori Gabrek,Scott Richmond
Rachel Burton's latest job experience is service coordination manager at helmer scientific at Helmer Scientific
Rachel Burton's latest education in Hanover College