Leader | Safety Programs & Performance@ Virgin Australia
Brisbane, Queensland, Australia
Rachel Gadsden
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Griffith University
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTRachel Gadsden is a highly experienced Customer focus advisor with 29.1 years of work experience in the airlines/aviation and tourism industry. She is skilled in customer satisfaction, complex conflict resolution, corporate compliance, disability compliance, and governance in the international aviation space. Rachel has a Bachelor's degree in Registered Nursing/Registered Nurse from QUT. She has held various positions at Virgin Australia, including Leader of Safety Programs & Performance and Guest Experience Coordinator. Rachel also has experience as an owner/maker and a guest relations coordinator.
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About
Highly Experienced Customer focus advisor with demonstrated history of working in the airlines/aviation and tourism industry. Skilled in Customer Satisfaction, complex Conflict Resolution, Corporate Compliance, Disability compliance (US DOT), Disability process and governance in the international aviation space (US DOT). Leisure Industry, Product Development and Account management. Airline representative for complaints and small claims court (mediation) nationally. Studies a Bachelor's degree focused in Registered Nursing/Registered Nurse from QUT.
...See MoreWork Experience
Leader | Safety Programs & Performance
Guest Experience COOdinator - Guest Experience Office Of The Chief Executive Officer
Guest Experience COOdinator - Guest Experience Office Of The CEO
Guest Relations Co-ordinator
Airlines and Aviation
Rachel Gadsden's Professional Milestones
- Sunlover Holidays Account Manager - Victoria (2000-05-01~2002-01-01): Successfully increased client satisfaction through effective sales strategies and exceptional customer service.
- Team Leader Commercial Division (2004-01-01~2004-12-01): Increasing team efficiency and implementing strategic initiatives to drive revenue and improve overall performance.
Education
Marketing,
Business Management,
Management,
Communications
2003-2005Skill
Customer Service
Account Management
Tourism
Airlines
Teamwork
Team Leadership
Online Travel
Leisure Travel
Marketing Strategy
Marketing Communications
Leisure
Customer Satisfaction
Leadership
Change Management
Strategic Communications
Aviation
Ticketing
Travel Management
Conflict Resolution
Training
Certification
Colleagues
Saminda De Silva
Product Owner | Business Analyst
Paola Ledesma
Salesforce Platform Owner
Sidney Casagrande
Digital Product Owner
Todd Keenan
Product Owner | Financial Markets | Program Project Management | Enterprise Agile Delivery | Operations Leadership And Transformation
Gabriel Fuller
Small Business Owner
Other Named Rachel Gadsden
Frequently asked questions
We found 2 Rachel Gadsden's email addresses
We found 1 Rachel Gadsden's phone numbers
Rachel Gadsden's social media include: Linkedin,
Rachel Gadsden works for Virgin Australia
Rachel Gadsden's role in Virgin Australia is Leader | Safety Programs & Performance
Rachel Gadsden works in the industry of Airlines and Aviation
Rachel Gadsden's colleagues are Saminda De Silva,Paola Ledesma,Sidney Casagrande
Rachel Gadsden's latest job experience is Leader | Safety Programs & Performance at Virgin Australia
Rachel Gadsden's latest education in Griffith University
