Associate Business Unit Director@ UDG Healthcare (now Inizio)
Ambler, Pennsylvania, United States
Rachel Kelly
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Temple University
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FlashIntel GPTRachel Kelly is an experienced Associate Business Unit Director with over 15 years of experience in the medical contact center field. She is skilled in training, customer service, leadership, and call centers. Rachel has a strong passion for team building and collaboration, and she is rewarded daily by the growth and success of her team. She has worked at Ashfield, part of UDG Healthcare (now Inizio) in the UK and Scientific Connexions in the US. Rachel's expertise includes recruiting, coaching, vendor management, and process improvement. She is currently employed as an Associate Business Unit Director in the medical contact center field.
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About
Currently employed as an Associate Business Unit Director with more than 15 years experience in the medical contact center field. Exceeding client expectations and fostering a strong partnership are my primary goals. I have a passion for team building and collaboration, and I’m rewarded daily by the growth and success of my team.
Work Experience
Associate Business Unit Director
Pharmaceutical Manufacturing
Rachel Kelly's Professional Milestones
- Client Account Manager (2018-02-01~2019-10-01): Driving client satisfaction and loyalty through efficient and personalized support solutions.
- Supervisor Of Operations (2014-10-01~2015-10-01): Streamlined operational processes, resulting in increased efficiency and reduced costs.
Education
Human Resources Management,
Bachelors,
Bachelor Of Business Administration,
Human Resources Management/personnel Administration,
General,
Human Resources Management/personnel Administration, General
2015-2018Skill
Training
Customer Service
Leadership
Call Centers
Management
Team Leadership
Microsoft Office
Pharmaceutical Industry
Recruiting
Coaching
Vendor Management
Cross Functional Team Leadership
Healthcare
Managed Care
Interviews
Process Improvement
Human Resources
Team Building
Microsoft Excel
Quality Assurance
Hiring
Strategic Planning
Powerpoint
Policy
Microsoft Outlook
Outlook
Talent Acquisition
Hipaa
Screening Resumes
Microsoft Word
Performance Appraisal
Performance Management
Employee Training
Sourcing
Research
Telecommunications
Onboarding
Cold Calling
Employee Relations
Telephone Skills
Certification
Colleagues
Pat Cronin
Group IT Operations Director
Kevin Conway
account manager at united drug healthcare plc
Robert Weld
Deputy Chief Information Officer
Paula Crean
corporate executive assistant to ceo coo at inizio
Barbara Harrison
business owner at enterprise risk management advisory services
Other Named Rachel Kelly
Frequently asked questions
We found 4 Rachel Kelly's email addresses
We found 1 Rachel Kelly's phone numbers
Rachel Kelly's social media include: Linkedin,
Rachel Kelly works for UDG Healthcare (now Inizio)
Rachel Kelly's role in UDG Healthcare (now Inizio) is Associate Business Unit Director
Rachel Kelly works in the industry of Pharmaceutical Manufacturing
Rachel Kelly's colleagues are Pat Cronin,Kevin Conway,Robert Weld
Rachel Kelly's latest job experience is Associate Business Unit Director at UDG Healthcare (now Inizio)
Rachel Kelly's latest education in Temple University
