Rachel Muller

I am currently a Claims Change Executive and have five years of experience, working in the Insurance industry. I thrive when helping others and always go above and beyond on each and every task that comes my way. I am enthusiastic about learning new skills, developing my career and building strong connections with my colleagues along the way. - Experienced in customer resolution. - Able to deliver change effectively under varying circumstances and influence people / situations to achieve optimum results. - Strong analytical skills and excellent attention to detail. - A strong moral compass of getting it right for the customer. - Able to plan, organise and manage time effectively. - Experience in mentoring new colleagues remotely and within an office environment, typically over a period of three months. - Skills in reviewing, challenging and developing QA results within the team.