Rafael Manzzuti

A confident and reliable IT support engineer with 10 years of experience working with Windows client, macOS operational systems and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration, and maintenance of computer-based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my initiative. I also have substantial experience in management such as Active Directory, File Server, Printer Server, Office 365 admin, IP Telephony and also practical knowledge in network support (firewalls, routers, security, and switches).