Rafael Zuniga
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Universidad Latina de Costa Rica
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FlashIntel GPTRafael Zuniga is a highly skilled professional with 17.1 years of experience in information technology, technical support, and customer service. He is certified in ITIL v3 foundations and has expertise in team coordination and incident management. Rafael is based in Costa Rica and has worked in various roles at reputable companies such as Kyndryl, IBM, Hewlett Packard Enterprise, and GE. He is known for his organizational and detail-oriented approach, as well as his ability to prioritize workloads and stay calm under pressure. Rafael is known for his exceptional communication skills and ability to work under pressure.
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About
Organized, detail-oriented, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. High-energy, confident professional, flexible and analytical with decisive and efficient team approach; outstanding communication skills.
Work Experience
Service Management Consultant
IT Services and IT Consulting
Rafael Zuniga's Professional Milestones
- Recovery Management, Sod, Ibm (2012-03-01~2015-05-01): Successfully implemented comprehensive recovery strategies to drive business growth and minimize risk.
- Technical Associate Iv Hp Credit Suisse Account Technical Support Agent. (2006-10-01~2007-12-01): Provided exceptional technical support to clients, resolving their Iv HPM credit and advising them on their banking needs.
Education
Marketing Management With Advertising Emphasis
2002-2005Skill
Information Technology
Technical Support
Customer Service
Team Coordination
Skilled Multi Tasker
Itil V3 Foundations Certified
English
Spanish
It Operations
Microsoft Exchange
Incident Management
Business Analysis
It Service Management
Prioritize Workload
Mobile Platforms
Supervisory Skills
Coaching
Employee Training
Business Continuity Planning
Remote Access
Cloud Computing
Conference Coordination
Reporting
High Pressure Environment
High Energy Level
Itil
Servers
Certification
Colleagues
Other Named Rafael Zuniga
Frequently asked questions
We found 5 Rafael Zuniga's email addresses
We found 1 Rafael Zuniga's phone numbers
Rafael Zuniga's social media include: Linkedin,
Rafael Zuniga works for Kyndryl
Rafael Zuniga's role in Kyndryl is Service Management Consultant
Rafael Zuniga works in the industry of IT Services and IT Consulting
Rafael Zuniga's colleagues are Marian Gumulak,willy watkins,Richelle Jasmine Limburg
Rafael Zuniga's latest job experience is Service Management Consultant at Kyndryl
Rafael Zuniga's latest education in Universidad Latina de Costa Rica
