client engagement service delivery - emea region@ Bravura Solutions
Gurgaon, Haryana, India
Rajiv Mohan
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FlashIntel GPTRajiv Mohan is a process and result-oriented professional with over 17 years of experience in BPO, KPO, and Teaching and Education industries. He has a strong background in operations, business development, project management, market research, and product development. Rajiv has worked in companies like EXL Services, Convergys, WNS, and DELL, where he has held positions such as Senior Manager - Operations and Head Contact Center Operations. He is known for his ability to bring in operational business acumen and achievements to the table. Rajiv is based in India-Haryana-Gurgaon.
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About
Process and Result-oriented professional remembered as a good people's manager and a motivational leader by bringing in a appropriate mix of operational business acumen and achievements gained by over 17+ years of career across BPO, KPO and Teaching and Education Industry. Exposed in the areas of operations, business development, project management, Market research, product development. Previously worked in companies like EXL Services, Convergys, WNS, DELL Specialties: People Management, Client Services, Operational & Process Excellence
...See MoreWork Experience
client engagement service delivery - emea region
IT Services and IT Consulting
Rajiv Mohan's Professional Milestones
- Head Contact Center Operations (2017-12-01~2018-10-01): Streamlined contact center operations to enhance efficiency and customer satisfaction.
- Senior Manager - Operations (2018-11-01~): Streamlined operations, reducing costs and improving productivity.
Skill
Bpo
Team Management
Service Delivery
Management
Vendor Management
Outsourcing
Crm
Performance Management
Leadership
Business Process
Business Analysis
Operations Management
Project Management
Talent Management
Training
Employee Engagement
Sdlc
Sla
Business Development
Call Centers
Resource Management
Market Research
Project Planning
Consulting
Transition Management
Mis
Talent Acquisition
Product Development
Analysis
Technical Support
Executive Search
Contact Centers
Strategy
Program Management
Change Management
Process Improvement
Business Process Improvement
Business Intelligence
Business Transformation
Process Management
Business Process Re Engineering
Process Excellence
Management Consulting
Project Delivery
Six Sigma
Financial Services
Soft Skills
Pre Sales
Offshoring
Call Center
Certification
Colleagues
Neha Chandna
Business Analyst | Product Owner | Certified Safe 5 Practitioner
Puneet Arora
Product Owner | Product Manager | Chief Product Officer | Financial Technology | Digital Transformation
Madhvi Mittal
Certified Safe Practitioner | Certified Scrum Product Owner | Prime Almi Loma Senior Designer
Greg Neal
Product Owner
Sarie Hosking
Product Owner
Other Named Rajiv Mohan
Frequently asked questions
We found 4 Rajiv Mohan's email addresses
We found 1 Rajiv Mohan's phone numbers
Rajiv Mohan's social media include: Linkedin,
Rajiv Mohan works for Bravura Solutions
Rajiv Mohan's role in Bravura Solutions is client engagement service delivery - emea region
Rajiv Mohan works in the industry of IT Services and IT Consulting
Rajiv Mohan's colleagues are Neha Chandna,Puneet Arora,Madhvi Mittal
Rajiv Mohan's latest job experience is client engagement service delivery - emea region at Bravura Solutions
