head it service management at baloise group siam & itil governance@ Baloise BE
Basel, Basel-city, Switzerland
Ralf Habeck
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FlashIntel GPTRalf Habeck is a highly experienced IT professional with over 31 years of work experience. He has a strong background in ITIL V3 Expert, ITIL, and service delivery. Ralf has a proven track record of improving IT processes and leading teams. He is also skilled in team building and motivation, with over 10 years of multicultural experience. Ralf is known for his communication, decision-making, and creativity in understanding customer needs and IT services. He is certified in ITIL 4 and SIAM and has a certification in SIAM and PRINCE2.
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About
- 25 years of experience in quality improvements of IT processes, - 20 years of leadership experience in team building/line management/motivation - More than 10 Years multicultural experience (China, India, USA, Europe, LATAM) - Understanding the customer needs and the IT services and act as an interface between them. - Communicative, decision maker, creator - ITIL V3 Expert, certified - ITIL 4 Managing Professional, certified - SIAM Certified, Service Integration Manager - Certified SCRUM Master and SCRUM Product Owner - Certified PRINCE2 Project Manager.
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head it service management at baloise group siam & itil governance
Head Of IT Service Management
Insurance
Ralf Habeck's Professional Milestones
- Team Lead Server Support (2003-06-01~2005-01-01): Implementing efficient server support strategies, resulting in improved team productivity and increased productivity.
- Sabattical And Training As Scrum Master And Scrum Product Owner (2017-01-01~2017-10-01): Developed and implemented agile methodologies to streamline workflow and enhance productivity.
Skill
Itil V3 Expert
Itil
It Service Management
Service Delivery
Service Management
Change Management
Process Management
Process Improvement
Leadership
Incident Management
Prince2
Windows Server
Microsoft Exchange
Information Technology
It Management
Multi Cultural Team Building
Line Management
Process Quality Improvement
Quality Improvement
Service Improvement
Customer Service Management
Service Delivery Management
Service Level Management
Release Management
Continuous Improvement
Configuration Management
Service Lifecycle Management
Business Service Management
Service Management Tools
Bmc Remedy
Matrix Management
Sap
Project Management
Management
Infrastructure
Ict
Certification
Colleagues
Hsaine (Sacha) El-Ali
IT Solution Owner | DevOps | Data Scaled Agile | Business Analyst
Andreas Skubella
Application Owner Procurement Systems
Markus Brombacher
service owner employee experience plattform
Patrick Kaufmann
product owner bei baloise group
Pascal Wacker
product owner kollektiv-leben@baloise
Other Named Ralf Habeck
Frequently asked questions
We found 2 Ralf Habeck's email addresses
Ralf Habeck's social media include: Linkedin,
Ralf Habeck works for Baloise BE
Ralf Habeck's role in Baloise BE is head it service management at baloise group siam & itil governance
Ralf Habeck works in the industry of Insurance
Ralf Habeck's colleagues are Hsaine (Sacha) El-Ali,Andreas Skubella,Markus Brombacher
Ralf Habeck's latest job experience is head it service management at baloise group siam & itil governance at Baloise BE
