Ramakrishna Iyer
Madurai Kamraj University, Madurai
Tell me more about Ramakrishna Iyer?
Ramakrishna Iyer is a highly motivated professional with 16.2 years of experience in team management, vendor management, business analysis, performance management, and business development. Based in Bengaluru, India, he has a strong background in the service industry, including US retail cards, collections, customer service, telecom, healthcare, automotive, and banking. With 12 years of experience in managing, mentoring, coaching, and leading operations teams, Ramakrishna has successfully led teams and client relationship management. He has worked at reputable companies such as JPMorgan Chase & Co., Infosys, Accenture, Genpact, and GE.
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About
Highly motivated professional with leadership and team management skills offering 12 years of extensive experience in service industry (BPO/ ITES) - US Retail cards, Collections, Customer Service, Telecom, Health care, Automotive and Banking (UK Credit Card). Professional with 12+ years of experience in successfully managing, mentoring, Coaching and leading an Operations team along with Client Relationship Management.
Work Experience
Manager - Operations
Financial Services
Ramakrishna Iyer's Professional Milestones
- Team Leader - Operations (2016-10-01~2018-06-01): Streamlined operational processes, enhancing efficiency and enhancing team productivity.
- Team Leader- Operations (2014-12-01~2015-09-01): Driving operational excellence and fostering a culture of continuous improvement to revolutionize the organization's operations.
Education
Electronics And Communication
2004-2007Skill
Team Management
Vendor Management
Business Analysis
Performance Management
Business Development
Bpo
Mis
Customer Service
Management
Talent Acquisition
Outsourcing
Microsoft Excel
Team Leadership
Service Delivery
Operations Management
Otc
P2p
Lean Six Sigma
Certification
Colleagues
Maxwell Berman
jp morgan trust analyst | business owner | drexel university
Steven Van De Voorde
Product Owner
Deepa Garlapati
Product Owner
Brian Kissler
Database Analyst | Area Product Owner
Steve Romer
Agile Delivery Lead | Scrum Master | Product Owner | Change Agent
Other Named Ramakrishna Iyer
Frequently asked questions
We found 4 Ramakrishna Iyer's email addresses
Ramakrishna Iyer's social media include: Linkedin,
Ramakrishna Iyer works for JPMorgan Chase & Co.
Ramakrishna Iyer's role in JPMorgan Chase & Co. is Manager - Operations
Ramakrishna Iyer works in the industry of Financial Services
Ramakrishna Iyer's colleagues are Maxwell Berman,Steven Van De Voorde,Deepa Garlapati
Ramakrishna Iyer's latest job experience is Manager - Operations at JPMorgan Chase & Co.
Ramakrishna Iyer's latest education in Madurai Kamraj University, Madurai