Ramakrishna Iyer
Manager - Operations@ JPMorgan Chase & Co.
Bengaluru, Karnataka, India
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Ramakrishna Iyer is a highly motivated professional with 16.2 years of experience in team management, vendor management, business analysis, performance management, and business development. Based in Bengaluru, India, he has a strong background in the service industry, including US retail cards, collections, customer service, telecom, healthcare, automotive, and banking. With 12 years of experience in managing, mentoring, coaching, and leading operations teams, Ramakrishna has successfully led teams and client relationship management. He has worked at reputable companies such as JPMorgan Chase & Co., Infosys, Accenture, Genpact, and GE.
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Emails and Phone Numbers

@jpmorgan.com
@genpact.com
@intelenetglobal.com
@jpmchase.com
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About

Highly motivated professional with leadership and team management skills offering 12 years of extensive experience in service industry (BPO/ ITES) - US Retail cards, Collections, Customer Service, Telecom, Health care, Automotive and Banking (UK Credit Card). Professional with 12+ years of experience in successfully managing, mentoring, Coaching and leading an Operations team along with Client Relationship Management.

Work Experience

270 Park Avenue, New York, NY, 10017-2014, US

Financial Services

294892
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Ramakrishna Iyer's Professional Milestones

  • Team Leader - Operations (2016-10-01~2018-06-01): Streamlined operational processes, enhancing efficiency and enhancing team productivity.
  • Team Leader- Operations (2014-12-01~2015-09-01): Driving operational excellence and fostering a culture of continuous improvement to revolutionize the organization's operations.
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Education

Madurai Kamraj University, Madurai
Madurai Kamraj University, Madurai

Electronics And Communication

2004-2007