Randy Lashley
Technical Support Analyst@ Nossaman LLP
San Francisco, California, United States
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Randy Lashley is an experienced Tier 2 level IT support professional with 12.3 years of work experience. He has a strong skill set in VMware Workstation, PowerPoint, Windows Server, help desk support, and filesite. Based in San Francisco, California, Randy has managed inventory and coordinated IT policy changes for San Francisco office. He is also experienced in hardware, software, network, A/V, and mobile device support. Randy is skilled in using Citrix and VPN for remote access and has excellent end-user communication skills. He has worked at Nossaman LLP and Hanson Bridgett LLP, gaining valuable experience in customer service and help desk support.
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Emails and Phone Numbers

@nossaman.com
@gmail.com
+1 213612****
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About

* Experienced Tier 2 level IT support for office environment including software management, hardware support and networking * Managed inventory and coordinated IT policy changes and upgrades for San Francisco office * Broad range of responsibilities including hardware, software, network, A/V and mobile device support * Hands on experience with Citrix and VPN for remote access * Excellent end user communication skills, both written and verbal * Experience with a wide variety of software suites and programs, and outside vendor support

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Work Experience

777 South Figueroa Street, Los Angeles, CA, 90017, US

Law Practice

333
Phone
+1 2136127800
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Randy Lashley's Professional Milestones

  • Help Desk Specialist (2013-05-01~2015-08-01): Providing exceptional technical support for clients with a wide range of needs.
  • Technical Support Analyst (2015-08-01~): Provided exceptional technical support, resolving critical issues and resolving customer issues promptly.

Education

San Francisco State University
San Francisco State University

Political Science,

Bachelors,

Bachelor Of Arts,

Paralegal

2010-2011