Raquel Santos
Centro Universitário Fundação Santo André
Tell me more about Raquel Santos?
Raquel Santos is a highly experienced professional with 18.7 years of work experience. She possesses a wide range of skills including team leadership, incident management, customer support, and negotiation. Based in Brazil, Raquel currently works as a Business Relationship Responsible at Scania. She has held various positions at Scania Group in Sweden, including Business Relationship Manager and Customer Support Team Leader. Raquel also has experience in customer support and analysis at Optical Imaging Comercial in Brazil. She is proficient in Microsoft Office, including Excel, Word, and PowerPoint.
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Emails and Phone Numbers
About
Business Relationship Responsible at Scania
Work Experience
Business Relationship Manager
Customer Support Team Leader
Customer Support Analyst
Motor Vehicle Manufacturing
Raquel Santos's Professional Milestones
- Business Relationship Manager (2014-09-01~): Building strong client relationships, driving revenue growth, and fostering strong business partnerships.
- Customer Support Team Leader (2011-10-01~2014-09-01): Coordinated customer support processes, contributing to exceptional service delivery and customer satisfaction.
Education
Skill
Team Leadership
Incident Management
Customer Support
Itil
Negotiation
Continuous Improvement
Automotive
Operating Systems
Process Improvement
Project Management
It Service Management
Microsoft Excel
Remedy Ar System
Management
Service Desk
It Management
Business Relationship Management
Long Term Customer Relationships
Microsoft Office Xp
Evernote
Business Strategy
Educational Technology
Business Intelligence
Microsoft Office 2007
Itil V3 Foundations Certified
Microsoft Office
Blended Learning
E Learning
Business Process Improvement
Customer Relationship Management
Certification
Colleagues
Vinod Sampangi
product owner external components| certified safe 5 practitioner
Manuella Hannouch
product owner at scania group l nämndeman förvaltningsrätten
Vilhelm Jutvik
LIDAR System Owner, Autonomous Commercial Vehicles at Scania Group
Sunil Kammardi Bhaskara
Automation | QA | Networking | Telecom | Network Security | Product Owner
Marcus Brodersen
Product Owner
Other Named Raquel Santos
Frequently asked questions
We found 3 Raquel Santos's email addresses
We found 1 Raquel Santos's phone numbers
Raquel Santos's social media include: Linkedin,
Raquel Santos works for Scania Group
Raquel Santos's role in Scania Group is Business Relationship Manager
Raquel Santos works in the industry of Motor Vehicle Manufacturing
Raquel Santos's colleagues are Vinod Sampangi,Manuella Hannouch,Vilhelm Jutvik
Raquel Santos's latest job experience is Business Relationship Manager at Scania Group
Raquel Santos's latest education in Centro Universitário Fundação Santo André