shift manager at atlantech online@ Atlantech Online
Washington, District Of Columbia, United States
Rashad Smith
GET FULL PROFILE 
Real-Time AI Research
FlashIntel GPT
Tell me more about Rashad Smith?
FlashIntel GPTRashad Smith is a highly experienced professional with 17.8 years of work experience in customer service and IT hardware support. He is currently a shift manager at Atlantech Online, where he leads a team of help desk technicians. Rashad has a strong focus on providing excellent customer service and timely solutions. He has worked in fast-paced, customer-oriented environments, including Home Depot, Lowe's, and 84 Lumber. Rashad's expertise lies in hardware troubleshooting, software configuration, network troubleshooting, and VOIP troubleshooting. He is based in the United States.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Rashad Smith is a shift manager at Atlantech Online. Rashad leads a team of help desk technicians with a focus on providing excellent customer service and timely solutions. Rashad has over 10 years of customer service experience in fast-paced, customer oriented environments; including Home Depot, Lowe's, and 84 Lumber. Most of that time has been in management, so Rashad understands the overall impact of customer service on the business. Throughout his career, Rashad has trained and developed direct reports to take on management roles. Specialties: Hardware Troubleshooting, Software configuration, Network troubleshooting, VOIP Troubleshooting.
...See MoreWork Experience
Shift Manager
shift manager at atlantech online
Telecommunications
Rashad Smith's Professional Milestones
- shift manager at atlantech online (2017-08-01~2019-02-01): Implemented efficient scheduling and troubleshooting strategies to streamline operations and enhance productivity.
- Department Manager (2013-01-01~2017-01-01): Successfully managed department operations, ensuring efficient workflow and productivity within the company.
Skill
Customer Service
It Hardware Support
It
Computer Hardware Troubleshooting
Troubleshooting
Team Management
Information Technology
Computer Hardware Installation
Customer Focused Service
Customer Experience
Customer Satisfaction
Comptia
Customer Retention
Customer Engagement
Software Installation
Operating Systems
Desktop Computers
Virtual Desktop
Virtual Machines
Certification
Colleagues
Morgan Henry
Director of Sales and Business Development
Michael Fiefer
director customer operations at atlantech online
Jeffrey Pipitone
voice operations manager at atlantech online
Jose Chavez
Field Service Manager
Ed Fineran
President
Other Named Rashad Smith
Frequently asked questions
We found 2 Rashad Smith's email addresses
We found 1 Rashad Smith's phone numbers
Rashad Smith's social media include: Linkedin,
Rashad Smith works for Atlantech Online
Rashad Smith's role in Atlantech Online is shift manager at atlantech online
Rashad Smith works in the industry of Telecommunications
Rashad Smith's colleagues are Morgan Henry,Michael Fiefer,Jeffrey Pipitone
Rashad Smith's latest job experience is shift manager at atlantech online at Atlantech Online
