Ravi Teja Chippada

-Graduated in Computer Engineering degree + ITIL V3, Cicso Certified -CCNA, Microsoft Certified- MCITP, Apple Certified Professional v10.1. -Determined to handle multiple assignments in high-pressure, fast-paced environments. Working on SLA to address the issue and drive toward resolution. -Fast learner and willing to be learn multiple technologies and get cross trained to utilize skills for the business. -Works closely with Information Security and a trained IS Associate. Closely works in Vulnerabilities assessments and scans. Research on updation of patches and new virus. -Regular work involves AD- Exchange Admin: Creating/Managing AD User accounts, Managing and creating File sharing drives, Creating and Managing mailbox permissions, mailbox storage ,distros, Calendar rights. -Works on Power-shell in deploying- running the scripts on both AD and Exchange Power shell Consoles. -SME on Printer Support, Corporate Mobile Support, IT Security, A/V Support.