General Manager@ Pepper Advantage
Suva, Central, Fiji
Raymond Bangamuseve
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The University of the South Pacific
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FlashIntel GPTRaymond Bangamuseve is a dynamic leader with over 15 years of contact centre experience. He is skilled in making key decisions and working with professionals to achieve goals and solve problems. Raymond is well-versed in leading staff and mentoring, and has a strong focus on motivating and promoting teamwork. He is an innovative problem solver and has developed and implemented new service strategies to increase customer satisfaction. Raymond is highly experienced in negotiation and managing vendor contracts, and has extensive knowledge in training programs. He has held various managerial positions in renowned companies such as Pepper Advantage, Mindpearl, and GE.
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About
I am a dynamic leader with over 15 years of contact centre experience. I am adept in making key decisions and working with other professionals to achieve goals & solve problems. Well-versed in leading staff and mentoring with experience instilling motivation and promoting teamwork. I am an innovative problem solver,have developed and implemented new service strategies to increase customer satisfaction. Highly experienced in negotiation and managing vendor contracts. Extensive knowledge in creating and conducting training programs.
...See MoreWork Experience
General Manager
Financial Services
Raymond Bangamuseve's Professional Milestones
- Contact Centre Manager (2015-05-01~2021-05-01): Implementing streamlined processes and enhancing customer satisfaction through effective relationship-building and exceptional service.
- Customer Sales And Service And Manager (2013-11-01~2015-06-01): Building a strong customer base by implementing effective sales strategies and achieving customer satisfaction targets.
Education
Business Administration And Management,
General,
Business Administration And Human Resource Management,
4.4
2020-2020Skill
Customer Service
Management
Team Management
Customer Satisfaction
Customer Experience
Team Leadership
Performance Management
Training
Outsourcing
Operations Management
Airline Reservations
Airline Ticketing
Airlines
Sales
Contact Centers
Certification
Colleagues
Bruce Gerbers
owner -- the oakwood group
Sinead Abbott
executive assistant to the ceo at pepper ireland & pepper dublin office manager
Isak Enskog
product owner - pepper advantage
Sam Daffu
Senior Executive Assistant To The Chief Executive Officer
Gary Stockley
cio at pepper advantage uk
Other Named Raymond Bangamuseve
Frequently asked questions
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Raymond Bangamuseve works for Pepper Advantage
Raymond Bangamuseve's role in Pepper Advantage is General Manager
Raymond Bangamuseve works in the industry of Financial Services
Raymond Bangamuseve's colleagues are Bruce Gerbers,Sinead Abbott,Isak Enskog
Raymond Bangamuseve's latest job experience is General Manager at Pepper Advantage
Raymond Bangamuseve's latest education in The University of the South Pacific
