Customer Success Account Manager@ Microsoft
Canberra, Act, Australia
Rebecca Bishop
GET FULL PROFILE 
Griffith University
Real-Time AI Research
FlashIntel GPT
Tell me more about Rebecca Bishop?
FlashIntel GPTRebecca Bishop is an experienced Customer Service Delivery Professional with 27 years of work experience in the IT and services industry. She is skilled in service delivery, technical support, and ITIL. Rebecca has worked at Microsoft and Ricoh Australia, where she held positions such as Customer Success Account Manager and Service Delivery Manager. She also has experience as an Apj Dispatch Lead at Hewlett Packard Enterprise. Rebecca holds a Bachelor of Arts in Modern Asian Studies from Griffith University. She is based in Canberra, Australia.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Experienced Customer Service Delivery Professional, with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Technical Support, Microsoft and HP Products, Service-Level Agreements (SLA), and ITIL. Strong consulting professional with a Bachelor of Arts in Modern Asian Studies focused in History, Politics from Griffith University.
Work Experience
Customer Success Account Manager
Service Delivery Manager
Software Development
Rebecca Bishop's Professional Milestones
- Customer Success Account Manager (2019-04-01~): Delivered exceptional customer satisfaction, maximizing sales and retention.
- Gsd Customer Solution Centre – South Pacific (2006-11-01~2013-02-01): Driving exceptional customer satisfaction through comprehensive IT support and efficient resource allocation.
Education
Politics,
Asian Studies,
History,
Bachelors,
Bachelor Of Arts
1993-1996Skill
It Service Management
Call Centers
Process Improvement
Itil
Sla
Service Delivery
Team Leadership
Incident Management
Troubleshooting
Active Directory
Technical Support
Servers
It Operations
Management
It Management
Vendor Management
Disaster Recovery
Outsourcing
Data Center
It Strategy
System Administration
Business Process Improvement
Project Management
Change Management
Program Management
Managed Services
Information Technology
Cloud Computing
Integration
Business Analysis
Enterprise Architecture
Project Delivery
Professional Services
Customer Relationship Management
Consulting
It Outsourcing
Strategy
Business Transformation
Risk Management
Business Strategy
Team Management
Leadership
People Management
Training
Service Management
Help Desk Support
Certification
Colleagues
Other Named Rebecca Bishop
Frequently asked questions
We found 2 Rebecca Bishop's email addresses
We found 1 Rebecca Bishop's phone numbers
Rebecca Bishop's social media include: Linkedin,
Rebecca Bishop works for Microsoft
Rebecca Bishop's role in Microsoft is Customer Success Account Manager
Rebecca Bishop works in the industry of Software Development
Rebecca Bishop's colleagues are Mekki Mohamed,Adnan Thariq,Zou zay dong
Rebecca Bishop's latest job experience is Customer Success Account Manager at Microsoft
Rebecca Bishop's latest education in Griffith University
