Rekha Jagadeesh

Result driven & Team focused leader with 10+ years of professional experience. A diverse team player with creative thinking skills having 6+ years of people management and exposure to program management inclusive of transitions, quality assurance and training. ACCOMPLISHMENTS: • Project Lifecycle: Involved in Pre-Sales, Customer Contracts, Transition & Migration, Project Management Lifecycle, Onsite/Offshore training, Recruitment of resources, Quality Management Process and Delivery. • Value-Added Leadership: Cross-Functional Supervision, Team Building & Mentoring –Goal setting and evaluation, Client Relations & Presentations, Business & IT Planning • Implementation of QMS Standards, EMS, OHSAS, Internal Auditor for business services. Proven track record of consistency in completing projects with high energy and dedication, on time and as per SLA. • Outstanding analytical and managerial skills and ability to thrive under pressure. Strong communication, presentation, analytical and problem solving skills. • Implemented ideas at organization level for cost reduction. Key hanger for Productivity Improvement Plan and Defect Reduction Plan for the department. • Formulated the Operational Risk and Training Plan to bridge the competency gap. • Awarded for consecutive 100% CSAT results.