storage technical advisor at ibm@ IBM
Cary, North Carolina, United States
Renato Santos
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FGV - Fundação Getulio Vargas
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FlashIntel GPTRenato Santos is a highly experienced Storage Technical Advisor and Technical Account Manager with 27.9 years of work experience. He has worked at IBM in the United States for several years, starting as a Senior Service Specialist and later becoming a Senior Service Specialist. Renato has also worked as a Storage Support Specialist and Administrator, specializing in storage support. He is a certified IBM Customer Advocate and holds an MBA in Executive Management and a bachelor's degree in Computer Science. Renato's expertise lies in providing technical support to customers on a wide range of IBM storage products.
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Renato Santos is the storage Technical Advisor and Technical Account Manager for TAs USA Southeast team and SME for IBM A9000/R and XIV Systems. Formed Team Leader for Latin America Technical Advisor group, advising customers on a portfolio of all IBM storage products. Started at IBM Brazil working as a Senior Service Specialist, then working as an IBM Level 1 Storage Support Specialist, XIV certified administrator, IBM ProtecTIER® certified Level 3 Support Specialist, Certified Flash System Administrator and Storage Customer Support Manager for Brazil. Has been with IBM for 26 years. Is also a certified IBM Customer Advocate and holds an MBA in Executive Management from Fundação Getulio Vargas (FGV) – Rio de Janeiro Brazil and a bachelor's degree in Computer Science from Estacio de Sá University – Rio de Janeiro, Brazil.
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storage technical advisor at ibm
System Servives Representative
IT Services and IT Consulting
Renato Santos's Professional Milestones
- storage technical advisor at ibm (2002-01-01~2007-01-01): Developing innovative top gun designs to enhance operational efficiency and optimize product performance.
- System Servives Representative (1995-11-01~2002-01-01): Successfully led complex IT systems across various departments, optimizing performance and user satisfaction.
Education
Business Administration And Management,
General
2012-2014Certification
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