Reshma Raghavan

An accomplished QA practitioner with extensive expertise and experience in managing large and complex engagements, people and finance while leading multiple QE teams to deliver strategic transformations, varied QE services and large programs for a leading Canadian bank. Focused on formalized testing for the past 16+ years primarily in the financial sector. Obtained sound knowledge on the business functionality particularly in Digital Banking Domain – Online, Mobile Banking and Loyalty, Sales & Credit Origination & Adjudication Processes and strengthened testing capabilities by being intimately involved in the following activities: Implemented QE Transformation for Wealth Management and Digital portfolios. Strategized and implemented Test case Optimization via MBT, Lifecycle Automation, Service Virtualization, DevOps integration, Test Data Management, Digital Dashboards, AI Analysis, and Integration Managed QE engagements in multiple models – Staff Augmentation, Fixed Price and Managed Services. Built and managed high-performance teams across multiple geographic locations leading to successful QE delivery Organized, highly motivated team leader and well-versed in managing milestones, deliverables in a fast-paced frequent changing environment Defined and implemented Strategic and tactical plans for teams to align and achieve business objectives year on year Established robust and effective QE Governance, QE process and standards which would provide efficient outcomes for engagements Successfully lead and implemented QE delivery through medium to large programs; Development and Maintenance projects; Maintenance releases - Quarterly, Monthly and Prod issues and always ensured strategic alignment of “Business Oriented Testing Delivery” in consideration while delivering QA strategies & plans