senior engineering manager corporate platforms@ A.P. Moller - Maersk
Caerphilly, Caerphilly, United Kingdom
Rhianydd Sandford
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英国卡地夫大学
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FlashIntel GPTRhianydd Sandford is an experienced Service and Customer Success Director with over 22 years of work experience in the telecommunications industry. He has a strong track record of transforming service to deliver best performance and customer experience. Rhianydd is skilled in managing services, program management, and building strong relationships. He has a focus on customer-centric performance and driving business growth while reducing cost and complexity. Rhianydd has held various leadership positions in telecommunications, manufacturing, and airline industries, demonstrating his expertise in delivering improvements and driving business growth.
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Experienced Service and Customer Success Director with a track record of transforming service to deliver best in class performance and customer experience. Ability to build strong relationships quickly, using excellent leadership, coaching and interpersonal skills while bringing a high level of structure and professionalism. Ability to quickly assess, identify and deliver improvements to all process areas across the ITIL spectrum utilising ITIL 4 Managing Professional qualification and experience across telecommunications, manufacturing and airline industries. Focussed on customer centric performance, driving business growth and stability whilst reducing cost and complexity.
...See MoreWork Experience
senior engineering manager corporate platforms
Truck Transportation
Rhianydd Sandford's Professional Milestones
- Unix Support / Websphere Analyst - Customer Focussed Billing (2001-09-01~2002-08-01): Assisted in streamlining billing processes for client focused billing, ensuring efficient and accurate merchandising for a wide range of
- Head Of Retail Billing Support (2007-01-01~2009-01-01): Streamlined billing processing process, enabling efficient and accurate billing services across retail units.
Education
Computer Science
883612800-978307200Skill
Telecommunications
Managed Services
Service Delivery
Management
Program Management
Solution Architecture
Voip
Itil
Prince2
Scrum
Change Management
Project Management
Agile Project Management
Project Delivery
Stakeholder Management
Start Ups
Ip
It Service Management
Integration
Outsourcing
Itil V3 Expert Certified
Service Management
Business Analysis
Cloud Computing
Pmo
Business Process
Pre Sales
Requirements Analysis
Enterprise Architecture
Pmp
Unified Communications
Vendor Management
Business Transformation
Product Management
Agile Methodologies
Software Project Management
It Strategy
Data Center
Mobile Devices
Project Portfolio Management
Voice Over Ip
Telco
Certification
Colleagues
Other Named Rhianydd Sandford
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Rhianydd Sandford works for A.P. Moller - Maersk
Rhianydd Sandford's role in A.P. Moller - Maersk is senior engineering manager corporate platforms
Rhianydd Sandford works in the industry of Truck Transportation
Rhianydd Sandford's colleagues are Çiğdem Başkaya,burak urlu,Zahid kabir Khan chowdhury
Rhianydd Sandford's latest job experience is senior engineering manager corporate platforms at A.P. Moller - Maersk
Rhianydd Sandford's latest education in 英国卡地夫大学
