Ricardo Febus
Schaumburg, Illinois, United States
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Ricardo Febus is an experienced Duty Manager with 14.2 years of work experience in the airlines/aviation industry. He has a strong background in contact centers, airline ticketing, customer satisfaction, and airport management. Ricardo has worked at Total Airport Services (TAS), LLC and Spirit Airlines, where he held positions such as Duty Manager and Customer Service Supervisor. He also has experience as an Operations and Customer Service Agent at Quick International Courier. Ricardo is skilled in customer service and has a demonstrated history of success in the industry.
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Emails and Phone Numbers

@hotmail.com
@spirit.com
@tasinc.aero
@gotologistics.net
+1 708338****
+1 773853****
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About

Experienced Duty Manager with a demonstrated history of working in the airlines/aviation industry. Skilled in Contact Centers, Airline Ticketing, Airlines, Customer Satisfaction, and Airport Management.

Work Experience

2233 N. West Street, River Grove, Illinois, 60171, US

Truck Transportation

75
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Ricardo Febus's Professional Milestones

  • Customer Service Agent (2009-09-01~2011-05-01): Provided exceptional customer service and exceeded customer expectations, leaving a lasting customer satisfaction.
  • Duty Manager (2016-01-01~): Streamlined operations and implemented efficient processes to improve productivity in daily operations.
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Education

DeVry University
DeVry University1985-1986
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