Supervisor del servicio de atención al cliente en Swissport Dominicana S.A--Soporte IT CGA service provider@ CGA
Dominican Republic
Ricardo Laurencio
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FlashIntel GPTRicardo Laurencio is a highly skilled professional with 10 years of experience in IT hardware support and management software. He is proficient in Microsoft Windows and has expertise in network computer connection issues and network issues. Ricardo has a strong background in aviation and technology, having worked at Punta Cana Intl Airport as a CGA/ESP technician. He has also worked as a supervisor of customer service and has experience in networking and technical support. Ricardo is currently preparing to take IT Essential and CCNA Certificate Exams.
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About
I have a Degree in Computer science from Universidad Central Del Este, San Pedro de Macoris, Dom Rep. (2016). Also I am preparing me to take IT Essential and CCNA Certificate Exams. My work experience during the last 5.5 years includes: Hardware and Software Installation Microsoft windows Technical Support Local Area Network computer connection issues Router And Switches installation Airlines Virtual Machines Issues Airlines Kiosk Issues Most of my work is at the overlap of Aviation and technology, I have a proven track record of installing, configuring and managing systems for diverse airlines at Punta Cana Intl Airport, including American Airlines as CGA/ESP technician, By working closely with different airlines Technical Support Teams and In addition, my expertise in networking and technical support has allowed me to provide maintenance and troubleshooting for airlines Devices issues, including performance, outages, and anomalous behaviour.
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Supervisor del servicio de atención al cliente en Swissport Dominicana S.A--Soporte IT CGA service provider
IT Support
IT Services and IT Consulting
Ricardo Laurencio's Professional Milestones
- IT Support (2016-09-01~): Provided efficient technical support to resolve customer issues and ensure seamless software infrastructure.
Skill
Microsoft Windows
It Hardware Support
It Management Software
Technical Support
Microsoft Office
Liderazgo De Equipos
Networking
Operating Systems
Information Technology
Software Installation
Hardware Installation
Software Configuration Management
Customer Service
Responsabilidad Profesional
Mejora De Procesos
Liderazgo
Printer Support
Certification
Colleagues
Other Named Ricardo Laurencio
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Ricardo Laurencio works for CGA
Ricardo Laurencio's role in CGA is Supervisor del servicio de atención al cliente en Swissport Dominicana S.A--Soporte IT CGA service provider
Ricardo Laurencio works in the industry of IT Services and IT Consulting
Ricardo Laurencio's colleagues are Aaron Kellough,Chris Gibbon,Aleksandra Caba
Ricardo Laurencio's latest job experience is Supervisor del servicio de atención al cliente en Swissport Dominicana S.A--Soporte IT CGA service provider at CGA
