Customer Experience Support Analyst@ Civica
Dudley, England, United Kingdom
Rich Cartwright
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FlashIntel GPTRich Cartwright is an experienced Build Services Analyst with 18.7 years of work experience. He has a wide range of skills including service desk, active directory, software packaging, and more. Based in Dudley, United Kingdom, Rich currently works at RWE IT UK. He has previously worked at Civica and Empty, gaining expertise in customer service and IT support. With a strong background in software distribution and incident management, Rich is a valuable asset in the IT industry.
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Emails and Phone Numbers
About
Build Services Analyst at RWE IT UK
Work Experience
Support Analyst
Customer Experience Support Analyst
IT Services and IT Consulting
Rich Cartwright's Professional Milestones
- Customer Experience Support Analyst (2014-09-01~): Delivered seamless customer experiences through streamlined processes and personalized support.
- Software Support Engineer (2007-02-01~2010-02-01): Delivered customer satisfaction by diligently resolving issues and ensuring high-quality software solutions.
Skill
Service Desk
Active Directory
Software Packaging
Rsa Securid
Marimba
Blackberry Enterprise Server
Software Distribution
Major Incident Management
Adminstudio
Software Installation
Itil Certified
Desktop Deployment
Incident Management
1st Line
2nd Line
Microsoft Office
Microsoft Exchange
Hardware
Script Writing
Sap
Hp Service Center
Project Work
Prince2
Lua
Computer Management
Rsa Ace Server
Microsoft Sql Server
Sql Server Management Studio
Databases
Certification
Colleagues
Carrie Gow, CA
product owner at civica
Kevin Goyal
Certified Business Analyst | Agile Business Analyst | Certified Scrum Product Owner (CSPO) | CBAP - IIBA Aspirant | SFC | SFPC
Andrew Eayres
product owner civica’s master data management
Rohan Dani
implementation specialist | product owner | product champion | solution consultant
Kristian Larsen
bi product owner & lead ux designer at civica
Other Named Rich Cartwright
Frequently asked questions
We found 2 Rich Cartwright's email addresses
We found 1 Rich Cartwright's phone numbers
Rich Cartwright works for Civica
Rich Cartwright's role in Civica is Customer Experience Support Analyst
Rich Cartwright works in the industry of IT Services and IT Consulting
Rich Cartwright's colleagues are Carrie Gow, CA,Kevin Goyal,Andrew Eayres
Rich Cartwright's latest job experience is Customer Experience Support Analyst at Civica
