Richard Bishop
The Open University
Tell me more about Richard Bishop?
Richard Bishop is an operations manager with over 20 years of experience in various departments, including telephony, administration, credit control, and debt. He is comfortable working with people from all levels and has created multiple departments and processes to achieve business objectives. Richard has a strong belief in continuous improvement and has worked in regulated environments for a significant amount of time. He has held positions such as Remote Area Manager, Customer Service Manager, Head of Billing, and Operational Support Manager. Richard's expertise lies in performance management, coaching, call centers, and team management.
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About
An operations manager with experience of successfully coordinating the activities of various departments including telephony, administration, credit control and debt. Comfortable working with people from all levels and have created multiple departments/processes to deliver on business objectives. Continuous improvement has always been at the forefront of everything I do and I have a firm belief in developing people to strive for success. I have worked in regulated environments for close to 20 years and understand the importance of risk control.
...See MoreWork Experience
remote area manager at ikea
Customer Service Manager
Retail
Richard Bishop's Professional Milestones
- Head Of Billing (2018-03-01~2018-09-01): Streamlined billing processes to optimize efficiency and accuracy, resulting in increased accuracy and cost savings.
- Quality Assurance Manager (2003-08-01~2011-09-01): Developed and implemented effective quality control measures to ensure product excellence and customer satisfaction.
Education
History,
Bachelors,
Bachelor Of Arts
2009-2017Skill
Performance Management
Management
Coaching
Call Centers
Team Management
Customer Service
Training
Process Improvement
Business Process Improvement
Customer Experience
Certification
Colleagues
Other Named Richard Bishop
Frequently asked questions
We found 4 Richard Bishop's email addresses
Richard Bishop's social media include: Linkedin,
Richard Bishop works for IKEA
Richard Bishop's role in IKEA is remote area manager at ikea
Richard Bishop works in the industry of Retail
Richard Bishop's colleagues are Stefanos Stantzos,Alvindra Adhikresna,Denis Butare
Richard Bishop's latest job experience is remote area manager at ikea at IKEA
Richard Bishop's latest education in The Open University