Richard Bishop
remote area manager at ikea@ IKEA
Greater Sheffield Area
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Richard Bishop is an operations manager with over 20 years of experience in various departments, including telephony, administration, credit control, and debt. He is comfortable working with people from all levels and has created multiple departments and processes to achieve business objectives. Richard has a strong belief in continuous improvement and has worked in regulated environments for a significant amount of time. He has held positions such as Remote Area Manager, Customer Service Manager, Head of Billing, and Operational Support Manager. Richard's expertise lies in performance management, coaching, call centers, and team management.
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Emails and Phone Numbers

@serco.com
@ddcos.com
@ikea.com
@ddcos.com
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About

An operations manager with experience of successfully coordinating the activities of various departments including telephony, administration, credit control and debt. Comfortable working with people from all levels and have created multiple departments/processes to deliver on business objectives. Continuous improvement has always been at the forefront of everything I do and I have a firm belief in developing people to strive for success. I have worked in regulated environments for close to 20 years and understand the importance of risk control.

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Work Experience

Olof Palmestraat 1, Delft, Zuid-Holland, 2616, NL

Retail

82692
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Richard Bishop's Professional Milestones

  • Head Of Billing (2018-03-01~2018-09-01): Streamlined billing processes to optimize efficiency and accuracy, resulting in increased accuracy and cost savings.
  • Quality Assurance Manager (2003-08-01~2011-09-01): Developed and implemented effective quality control measures to ensure product excellence and customer satisfaction.
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Education

The Open University
The Open University

History,

Bachelors,

Bachelor Of Arts

2009-2017