Richard Connor
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Richard Connor is a highly experienced TechSupport engineer with over 25 years of experience in customer service roles across various industries. He has excellent customer relationship skills and the ability to communicate to people across all levels. Richard is highly flexible and reliable, with specialties in Windows fault fixing, MS Office, Virus detection/removal, and PC migrations. He has worked in roles such as Field Services Engineer, Deployment/roll Out Engineer, and Information Technology Support Engineer. Richard has also worked at N3i, KIER BUSINESS SERVICES LIMITED, NHS, and GE. He is currently working as a Field Services Engineer at N3i.
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About
Highly experienced TechSupport engineer with over 25 years experience in customer service roles spread throughout various companies covering a wide range of industries; Construction, Healthcare, oil & gas, telecoms, facilities management, financial sector, IT. Excellent customer relationship skills and ability to communicate to people across all levels. Ability to adapt to new environments & the ever changing world of IT. Great organisational skills. Extremely flexible and ever reliable. Specialities: Customer facing skills, Windows fault fixing, MS Office, Virus detection/removal, disc/data recovery, time/cost savings from an IT perspective, PC migrations, documenting processes, Active Directory, Adobe PDF, security permissions, hardware, software
...See MoreWork Experience
Field Services Engineer
Deployment | Roll Out Engineer
IT Services and IT Consulting
Richard Connor's Professional Milestones
- Windows 10 Engineer And Deployment Engineer (2019-06-01~): Successfully implemented and implemented systems and protocols, optimizing performance and efficiency.
- Senior Customer Engineer (2015-05-01~2015-07-01): Implemented innovative solutions to enhance customer satisfaction and loyalty, driving business growth.
Skill
Active Directory
Windows Server
It Service Management
Servers
Hardware
Testing
Microsoft Exchange
Windows Xp
Software Documentation
Microsoft Office
Citrix
Technical Support
Security
Itil
Software Installation
Disaster Recovery
Team Leadership
Project Planning
Change Management
Cisco Technologies
Customer Service
Documentations
Ms Project
Incident Management
Smartphones
Cisco Vpn
Network Administration
Wifi
Wireless Networking
Voip
Windows 7
Norton Ghost
Ghost Imaging
Virus Removal
Documentation
Cisco Systems Products
Computer Hardware
Certification
Colleagues
Andy Goy
Network Infrastructure and Security Manager, IoT and LoRaWAN solutions specialist. MBCS
Mike Swallow
Information Technology Project Manager
Sandra Rimmington
RETIRED
Dan Hickling
Network Engineer at N3i
Dean Blakeman
head of digital business development at n3i
Other Named Richard Connor
Frequently asked questions
We found 2 Richard Connor's email addresses
Richard Connor works for N3i
Richard Connor's role in N3i is Field Services Engineer
Richard Connor works in the industry of IT Services and IT Consulting
Richard Connor's colleagues are Andy Goy,Mike Swallow,Sandra Rimmington
Richard Connor's latest job experience is Field Services Engineer at N3i