Account Manager@ Express Scripts
Fairfield, Ohio, United States
Richard Graf
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Miami University
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FlashIntel GPT
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FlashIntel GPTRichard Graf is an experienced Client Services Supervisor with 18 years of work experience. He is skilled in customer service, time management, and Microsoft Office. Richard has a strong background in the pharmaceutical industry and has expertise in call centers and employee benefits. He is known for his analytical skills, problem-solving abilities, and talent management abilities. Richard has worked at Express Scripts as an Account Manager and Benefits Specialist, and at CVS Pharmacy as a Supervisor. He is based in the United States.
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About
Experienced Client Services Supervisor with a demonstrated history of working in the hospital & health care industry. Skilled in Analytical Skills, Microsoft Word, Customer Relationship Management (CRM), Customer Satisfaction, and Team Building. Strong support professional with a Bachelor of Applied Science (BASc) focused in Sports Studies from Miami University.
Work Experience
Account Manager
Benefits Specialist
Hospitals and Health Care
Richard Graf's Professional Milestones
- Account Manager (2019-08-01~): Building strong client relationships, resulting in increased sales and customer satisfaction.
- Supervisor (2005-11-01~2011-11-01): Supporting team members by consistently providing exceptional service and fostering a culture of continuous improvement.
Education
Bachelor Of Applied Science,
Bachelors,
Sports Studies
2006-2011Skill
Customer Service
Time Management
Microsoft Office
Microsoft Word
Team Oriented
Pharmaceutical Industry
Call Centers
Employee Benefits
Analytical Skills
Customer Satisfaction
Problem Solving
Team Building
Talent Management
Microsoft Excel
Data Analysis
Forecasting
Leadership
Performance Management
Quality Auditing
Customer Relationship Management
Certification
Colleagues
Reshmi Dinesan , PMP
Technical Product Owner (TPO) , Specialty Products, Express Scripts
Shailee Patel
Senior Product Owner
S Reddy
Product Owner
Thomas Sylvester
product owner at express scripts
Michele Raupp
Agile Product Owner | Senior Advisor
Other Named Richard Graf
Frequently asked questions
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Richard Graf's social media include: Linkedin,
Richard Graf works for Express Scripts
Richard Graf's role in Express Scripts is Account Manager
Richard Graf works in the industry of Hospitals and Health Care
Richard Graf's colleagues are Reshmi Dinesan , PMP,Shailee Patel,S Reddy
Richard Graf's latest job experience is Account Manager at Express Scripts
Richard Graf's latest education in Miami University
