Richard Harwood
英国华威大学
Tell me more about Richard Harwood?
Richard Harwood is a highly experienced professional with 24.2 years of work experience in various roles at RBS. He has a strong background in segmentation, strategy, financial services, customer insight, and market research. Based in London, United Kingdom, Richard is currently on RBS's 3-year leadership development program and has a passion for customer, market, and competitor research. He has a mathematical and statistical academic background and is currently on RBS's 3-year leadership development programme. Richard is also a volunteer tutor of GCSE maths students at inner city schools in London.
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About
- Applying strategic tools and frameworks to develop a customer-focused strategy for RBS. - Background in customer, market and competitor research. - Experience across retail, business & corporate banking. - Mathematical and statistical academic background. - Currently on RBS's 3-year leadership development programme. - A volunteer tutor of GCSE maths students at inner city schools in London. - Love good coffee, a budding photographer and recently joined a tennis club.
Work Experience
i look after b2b market research for natwest group
Head Of Customer Insight
Market Researcher
Customer Strategist
Customer Insight Manager
Banking
Richard Harwood's Professional Milestones
- Customer Insight Manager (2010-01-01~2013-12-01): Driving customer satisfaction through data-driven insights, resulting in improved relationship management and increased customer retention.
- Marketing Strategy Manager (2008-01-01~2009-12-01): Creating and implementing impactful marketing strategies to drive brand awareness and increase sales.
Education
Mathematics
1996-1999Skill
Segmentation
Strategy
Financial Services
Customer Insight
Market Research
Market Analysis
Marketing Strategy
Stakeholder Management
Analytics
Customer Experience
Management
Competitive Analysis
Quantitative Research
Marketing
Business Intelligence
Banking
Qualitative Research
Thought Leadership
B2b Marketing
Business Performance Management
Competitor Intelligence
Corporate Strategy Formulation
Prince2
Certification
Colleagues
Lewis Willing
Product Owner
Calum Murray
product owner in retail coo at natwest group
Fiona Maclean
Digital Product Owner
Lucy Walsh
Technical Product Owner
Adriana Menin
cdd business product owner at national westminster bank plc
Other Named Richard Harwood
Frequently asked questions
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Richard Harwood's social media include: Linkedin,
Richard Harwood works for NatWest Group
Richard Harwood's role in NatWest Group is i look after b2b market research for natwest group
Richard Harwood works in the industry of Banking
Richard Harwood's colleagues are Lewis Willing,Calum Murray,Fiona Maclean
Richard Harwood's latest job experience is i look after b2b market research for natwest group at NatWest Group
Richard Harwood's latest education in 英国华威大学