Richard Manuel
The University of Texas at Arlington
Tell me more about Richard Manuel?
Richard Manuel is a highly experienced professional with 16.8 years of work experience in various fields such as insurance, customer service, and Microsoft Office. He is skilled in various software programs such as Outlook, Microsoft Office, and Microsoft Excel. Richard has worked as a Senior Trainer/Coaching and has created numerous solutions for students, including verbal scripts, written instruction, PowerPoint presentations, and information graphics. He is known for his ability to work with escalated customers, clients, and partners to resolve issues. Richard is also a Recent Solutions Creator, utilizing his expertise in teaching, insurance, and test-taking.
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About
_Recent Trainer/Coaching_ Working directly with students requesting coaching as well as perspective students, non-coached students, managers, and affiliate company representatives that request help. The volume of students monitored at any time ranges from hundreds to thousands. _Recent Solutions Creator_ Creating around 50 solutions, based on my experience in teaching, insurance, and test-taking. These include verbal scripts, written instruction, PowerPoint presentation, and information graphics. I can write and edit in html, including VB script. _Recent Customer Service Specialist_ I work with escalated customers, clients, and partners to resolve issues. I use strong inter-personal skills to put customers at ease. I then make sure to ask good questions to get to the root of the problem. I scripted solutions consistent with company initiatives for b2b & b2c for myself and others to use.
...See MoreWork Experience
Trainer, Solutions Creator, Customer Service Specialist
Front Office
Hospitality
Richard Manuel's Professional Milestones
- Front Office (2016-12-01~2018-05-01): Utilized cutting-edge technology and guest service to create a seamless and welcoming experience for all visitors.
- Assistive Technology Navigator (2008-11-01~2010-10-01): Driving a team of technology navigators to optimize data management and enhance efficiency.
Education
Communication And Media Studies
2005-2006Skill
Insurance
Customer Service
Outlook
Microsoft Office
Microsoft Excel
Microsoft Word
Powerpoint
Call Centers
Training
Data Entry
Access
Sales
Process Improvement
Public Speaking
Research
Analysis
Team Building
Social Media
Leadership
Management
Coaching
Leading Meetings
Office 365
Onenote
Time Management
Certification
Colleagues
Tanda East, CMP, CMM
Director Of Sales And Marketing
Ginger Martin
general manager at hall arts hotel
Junaid Altaqi
Assistant Director Of Finance
Emily Shytles Harms
director of catering at hall arts hotel
Preston Wright
Assistant Director Of Food And Beverage
Other Named Richard Manuel
Frequently asked questions
We found 3 Richard Manuel's email addresses
We found 2 Richard Manuel's phone numbers
Richard Manuel's social media include: Linkedin,
Richard Manuel works for HALL Arts Hotel
Richard Manuel's role in HALL Arts Hotel is Trainer, Solutions Creator, Customer Service Specialist
Richard Manuel works in the industry of Hospitality
Richard Manuel's colleagues are Tanda East, CMP, CMM,Ginger Martin,Junaid Altaqi
Richard Manuel's latest job experience is Trainer, Solutions Creator, Customer Service Specialist at HALL Arts Hotel
Richard Manuel's latest education in The University of Texas at Arlington