Richard Phelan
Quality Assurance Analyst@ KORE
Vancouver, British Columbia, Canada
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Richard Phelan is a QA Analyst with 11 years of experience in the Insurance space. He has expertise in SQL, Microsoft Office, business analysis, testing, and user acceptance testing. Based in Vancouver, Canada, Richard has worked in various roles, including Quality Assurance Analyst at KORE in the United States and Quality Assurance Engineer at FBD Insurance in Ireland. He is passionate about IT and is driven to be a leader in his team when tasked with new projects. Richard is known for his problem-solving skills and constantly reviewing industry standards to enhance the QA department for his employer.
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Emails and Phone Numbers

@koresoftware.com
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About

QA Analyst working in the Insurance space since 2017. In this role I have lead the QA process within Verisk Ireland for the management of change to client profiles and client facing web portals. I have a keen interest in the Quality management approach, in recent months I have been leading a project that will implement the Automation of Testing procedures. I have a passion for all areas IT and a drive to be a leader in my team when tasked with new projects. I strive at problem solving and I am constantly reviewing new industry standards in order to maintain the latest techniques and programs that will enhance the QA department for my employer.

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Work Experience

259 W. 30th St, New York, NY, 10001, US

IT Services and IT Consulting

155
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Richard Phelan's Professional Milestones

  • Quality Assurance Analyst (2015-02-01~2015-09-01): Implementing robust quality control measures to ensure product excellence and customer satisfaction.
  • Quality Assurance Analyst (2019-12-01~2020-05-01): Streamlined quality assurance processes, enhancing product safety and efficiency.
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Education

Dublin City University
Dublin City University

Bachelors,

Bachelor Of Science,

Enterprise Computing

2012-2016