Senior Quality Assurance Manager@ C3/customercontactchannels, Inc.
Philippines
Richelle Buison
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New Era University, Quezon City
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FlashIntel GPTRichelle Buison is an experienced Quality Assurance Manager with 18.6 years of work experience. She has a strong background in customer service, operations management, training, and leadership. Richelle has worked at C3/customercontactchannels, Inc. in various roles, including Senior Quality Assurance Manager and Operations Manager. She also has experience as a Team Manager and Customer Service Representative. Richelle is skilled in process improvement, customer satisfaction, and team building. She holds a Bachelor of Science degree in Psychology from New Era University, Quezon City.
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About
Experienced Quality Assurance Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management, Customer Service, Coaching, Business Process Improvement, and Customer Satisfaction. Strong quality assurance professional with a Bachelor of Science (BS) focused in Psychology from New Era University, Quezon City.
Work Experience
Senior Quality Assurance Manager
Quality Assurance Manager
Operations Manager
Operations Supervisor
Richelle Buison's Professional Milestones
- Quality Assurance Representative (2005-03-01~2006-03-01): Established and maintained positive quality standards through effective communication and product knowledge.
- Product Trainer (2006-08-01~2009-11-01): Implementing comprehensive training programs to enhance product knowledge and deliver exceptional training programs on time.
Education
Psychology,
Bachelors,
Bachelor Of Science
1999-2003Skill
Customer Service
Operations Management
Training
Leadership
Process Improvement
Call Centers
Performance Management
Customer Satisfaction
Team Leadership
Team Building
Bpo
Team Management
Management
Customer Experience
Coaching
Quality Assurance
Business Process Improvement
Certification
Colleagues
Suzette Mansfield
Senior Director of Human Resources
Connie N.
Experience Leader | Director of Talent Acquisition People and Culture
Giovanni Fernandez
Vice President
Marvin Millan
Director for Human Resources Operations and Payroll
Mike Bastin
Senior Manager Quality
Other Named Richelle Buison
Frequently asked questions
We found 2 Richelle Buison's email addresses
Richelle Buison's social media include: Linkedin,
Richelle Buison works for C3/customercontactchannels, Inc.
Richelle Buison's role in C3/customercontactchannels, Inc. is Senior Quality Assurance Manager
Richelle Buison's colleagues are Suzette Mansfield,Connie N.,Giovanni Fernandez
Richelle Buison's latest job experience is Senior Quality Assurance Manager at C3/customercontactchannels, Inc.
Richelle Buison's latest education in New Era University, Quezon City
